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Group Claims assessor

72% Flex

Remote:

Full Remote

Contract:

Fixed term

Experience:

Junior (1-2 years)

Work from:

United Kingdom

Offer summary

Qualifications:

5-8 years experience in Group Protection claims, Knowledge of Income Protection and desirable Critical Illness.

Key responsabilities:

Make sound decisions and risk manage claims
Communicate with various stakeholders
Build and maintain relationships
Contribute to continuous improvement of claims process
Provide training and support to team members

Yo Hr Consultancy SME

11 - 50 Employees

See more Yo Hr Consultancy offers

Job description

Your missions

Group Claims assessor

Location: Remote Working (UK)

Experience: 5 - 8 Years

JD:

• You will have proven working and higher level knowledge of Group Protection claims for the following benefits:

Income Protection – essential

Critical Illness – desirable

• Use sound decision making skills and ability to risk manage and escalate where appropriate.

• You will communicate with employers, members, clients, doctors, service providers, intermediaries, reinsurers and FOS as necessary to:

o Obtain further information in relation to claims or potential claim enquiries

o Explain claims requirements and decisions

o Resolve appeals and complaints

• Build and maintain relationships with intermediaries and service providers

• Contribute ideas for the continuous improvement of the claims business process within Life to ensure that Life remains innovative and forward thinking – constantly challenge the status quo.

• Work closely with other areas within Life (for example Individual Claim Assessors, Underwriting, Actuarial, Client Services, Sales) to develop a thorough understanding of the business and contribute to "best practice" overall.

• Provide training, coaching, support and advice to less experienced members of the team and Client Services. This may be either on an ad hoc or more formal basis depending on the individual requirements.