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Roswell, NM- REMOTE Crisis Counselor - LMHC, LPCC, LMSW, LCSW

unlimited holidays - extra holidays - extra parental leave - long remote period allowed
Remote: 
Full Remote
Contract: 
Salary: 
55 - 62K yearly
Work from: 

Offer summary

Qualifications:

Graduate degree in behavioral health field, Licensed as social worker or counselor.

Key responsabilities:

  • Maintain HIPAA compliance working from home
  • Speak with consumers about emotional distress
  • Assess risk, manage documentation, provide resources
  • Identify safe coping methods and develop safety plans
  • Remain calm and professional in fast-paced environment
Protocall Services, Inc. logo
Protocall Services, Inc. SME https://www.protocallservices.com/
201 - 500 Employees
See more Protocall Services, Inc. offers

Job description

Job Details
Job Location:    Roswell, NM - Roswell, NM
Position Type:    Full Time
Education Level:    Graduate Degree
Salary Range:    $28.55 - $32.55 Hourly
Job Shift:    Swing
Job Category:    Health Care
Benefits and Compensation:

Benefits

  • Medical, dental, life insurance, 401k, STD/LTD and EAP services.

  • PTO package that earns up to 4 weeks of vacation during your first year.

  • Company-matched student loan repayment

 

Educational and Licensing Requirements: 

  • MSW, PsyD, or PhD in behavioral health field or M.A. or M.S. in behavioral health with a clinical practice emphasis from a program that is accredited by COAMFTE, CACREP, or CORE.

  • Licensed as a limited or fully licensed social worker or counselor according to the state licensing board requirements.

About Protocall:

Location Requirement: 

  • You must reside and have at least one of the following licenses in New Mexico (NM), LMHC, LPCC, LMSW, LCSW

 

Overview Role of a Remote Crisis Counselor: 

  • Working from home maintaining HIPAA compliance and focus requiring distraction-free private office space

  • Speak with consumers over the phone connecting with people experiencing emotional distress or mental health issues.

  • Building rapport and client engagement

  • Assessing risk and manage documentation while on calls

  • Provide available resources or information needed

  • Identify safe, positive ways of coping and/or developing a safety plan

  • Emergency intervention that may be needed

  • Remaining calm and professional while multi-tasking in a fast paced environment

Protocall Services is a national leader in crisis intervention providing effective solutions and resources 24 hours a day, 7 days a week. They have received national recognition for outstanding workplace culture and have been awarded the Top Workplaces designation for 2020 and 2022.

Working with Protocall Services you will be a telephonic first responder for: Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, college and university counseling centers, and Employee Assistance Programs.

Protocall serves customers in the United States and Canada with an award winning remote team of licensed social workers, therapists and counselors to provide clinical, mental health, counseling, crisis, 988 and a wide variety of behavioral healthcare hotline services.

 

* ProtoCall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different.*

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Professionalism
  • Active Listening
  • Empathy
  • Calmness Under Pressure
  • Problem Solving
  • Multitasking

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