Service Description and Contract Document Creator Cloud Services (REF2684R) at Deutsche Telekom IT Solutions HU

The largest ICT employer in Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey in 2021 and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

Tasks:

• As Service Description and Contract Document Creator you are responsible to write Service Descriptions and other needed Contract Documents for our Portfolio Elements and Offering Modules.
• You are a strong supporter of our Portfolio and Offering Managers by translating our technical service solution and Service Level Agreements in a legal binding document, which reflects the technical requirements as well as the legal requirements.
• As part of the Offering Lifecycle Management Process (OLMP), Legal checks whether there are legal obstacles to the service and creates/assigns necessary provisions/contracts based on the service description.
• Your role will include also to define the standards by using best and already existing SD and to improve the quality of already existing Service Descriptions and other contract documents.
• You are passionate to describe complex services in a simplified and understandable way. Requirements from compliance, IT security and regulatory markets must be reflected as well.
• You understand technical dependencies and transform them in legally compliant descriptions.
• You will receive feedback from Expert Sales, Solution Design and the Cloud Delivery Services Unit if and how to improve the quality of the standard service Descriptions.

Your Profile:

• Degree in computer science, BWL, legal, engineering, or comparable education.
• Professional experience, including activities in similar positions in the IT/Cloud industry.
• Technical understanding of Cloud in general and ideally also more insights in one or more IaaS solutions.
• Experience in writing and structuring Services Descriptions (SD) in a standardized and clear way. A legal background would be ideally.
• Business fluent (written and spoken) in German and English.
• A general knowledge and experience in IT architecture and technology strategy.
• Analytical skills and ability to abstract as well as the ability to structure complex scenarios in an understandable way.

Advantages:

• Basic knowledge in the creation of cloud-based pricing models and in the creation of Offering/Portfolio price schemes would be helpful.
• You can work under time pressure to make a new offering “ready for sales” in the planned timeline and are thrilled to achieve very good quality with your work.
• Familiarity with Microsoft Office (Word, Excel, PowerPoint) – in particular, handling templates.
• Experience in project management would be good as well.

Personality:

• High social competence as well as distinctive ability to work in a team (also in international and virtual teams).
• Flexibility and willingness to travel (nationally) is expected on a limited level.

* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.