Offer summary
Qualifications:
Bachelor's degree in IT or related field, 2+ years experience as Cloud Support Engineer or SRE, Advanced Linux and OpenStack knowledge, Experience with Kubernetes and critical systems, Intermediate English for technical documentation.
Key responsabilities:
- Provide Level 1 technical support and incident management
- Document all support actions taken
- Coordinate activities internally and with clients
- Conduct server and networking troubleshooting labs
- Available for on-call N1 support shifts