Operations Manager

About Achieve

Most working adults find it challenging to overcome the many obstacles associated with obtaining their college degree. We serve as advisors, teachers, tutors, and mentors, helping our customers, primarily healthcare workers, be more successful at college and on the job. We utilize non-traditional methods, like testing out of college credits via the credit-by-exam process, similar to Advanced Placement (AP) tests, and provide wrap-around services that build confidence, motivation and discipline

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Why work for us?

Founded in 2008 in the U.S., Achieve is a 100% remote company that hires the best candidates from around the world. Become an integral part of a work culture that is diverse, flexible, collaborative, and compelling. We are a growing company that provides financial security with opportunities for professional growth as well as the ability to:

• Work entirely from the comfort of home
  

• Set your own work schedule
  

• Earn a competitive compensation commensurate with your location
  

• Know that your ideas and opinions are important and will be heard
  

• Help change lives through education
  

At Achieve, you are guaranteed to make a difference everyday—both in the work you complete and in the lives of our customers.

Achieve is an equal opportunity employer that is committed to diversity in its workforce. We post our open positions on multiple job boards, in an effort to attract candidates who represent different backgrounds, experiences, identities, and perspectives.

We believe this well rounded approach positions Achieve to make employment-related decisions based exclusively on job-related qualifications, without disregarding applicants because of their race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, pregnancy, genetic information, mental health or any other status protected by law.

NOTICE:

 It is essential to attempt the prescreeners provided during the application process. Applications lacking completed pre-screeners will not be taken into consideration for this position.

Summary: 

Achieve Test Prep is looking for an Operations Manager for the sales department that will lead a variety of projects, initiatives, research and analytics related to optimizing processes. This role does not require experience as a sales professional, ideally suited applicants will have strong experience in project management. 

Roles & Responsibilities:

The Operations Manager must be capable of handling a wide range of tasks pertaining to the organization’s sales department. Primarily, ensuring that the various processes and teams are operating optimally. The below list of responsibilities are not exhaustive

• Developing and implementing processes
  

• Researching and analyzing data 
  

• Identifying opportunities by analyzing data and trends
  

• Creating and managing automation tools to increase process efficiency
  

• Developing  accurate, real-time reporting methods related to team performance
  

• Comparing individual performances within a team
  

• Assist the VP of Sales to develop accurate team goals with clear metrics
  

• Optimizing existing processes and policies
  

Desired Skills & Experience:  

• Strong leadership skills to evaluate ongoing team performance and provide training and coaching when necessary
  

• Communication skills for effective verbal and written communications with teams, collaborating departments and upper management
  

• Advanced analytical and problem-solving skills to identify opportunities for process improvements and develop and implement new strategies
  

• Project management skills
  

• Technology skills to utilize CRM and database software tools in daily tasks
  

• Familiarity and / or experience with Salesforce
  

• Research and reporting skills to analyze data and trends
  

Job Details:

Type: Full-Time

Schedule: Flexible schedule with availability to overlap during the 9:00 AM - 5:00 PM EST business day.

Remote: 100% Online