Senior Manager, Site Reliability Engineering – Datacenter Hardware and IaaS
Position Summary
GEICO is seeking an experienced Senior Manager with a passion for building high performance, low-latency platforms, and applications. You will build and manage a team of engineers with a deep focus on delivering enterprise-wide product to operate in a highly performant and efficient way. You will help drive our insurance business transformation as we redefine experiences for our customers.
Position Description
Our Senior Manager is an engineering leader who works with the engineering staff to innovate and build new engineering solutions, improve and enhance existing solutions as well as leverage engineering solutions to solve critical operational problems. A Senior Manager will lead strategy and execution of a technical roadmap that will increase the velocity of delivering products and unlock new engineering capabilities. The ideal candidate has deep technical expertise to improve application performance, capacity benchmarking, improve availability and reliability, design and evolve cloud infrastructure and architecture.
Position Responsibilities
As a Senior Manager, you will:
Have strong technical expertise and leadership, you are able to lead from the trenches and have proven knowledge in your field
Be able to drive infrastructure as code and show proficiency in field-appropriate programming languages, lead by example
Work with your Director to address project dependencies, negotiate and estimate incremental delivery dates for milestones with the stakeholder community, and deliver projects on time
Identify and raise appropriate project risks, in addition to presenting detailed and implementable solutions or alternatives
Understand how requirements and design choices may impact systems across multiple areas
Report on your team’s progress for project and other key metrics, in addition to presenting detailed and implementable ideas for areas to further improve or influence product or project delivery
Initiate and support performance evaluation of team members
Cultivate a culture that motivates all levels of performers to higher levels of achievement
Build and maintain relationships with your team members to support an environment of trust
Influence those you motivate and coach to be receptive to feedback by cultivating a culture that acknowledges and expects individuals to grow and be accountable as a result of the experience gained (growth mindset)
Identify where technical or analytical skill gaps put future team deliverables at risk and craft a plan to remediate, consistently challenge team members to share knowledge and learn new technologies
Proficiently execute difficult conversations on development and performance
Craft and deliver strategic and well-structured persuasive arguments to drive projects that drive process improvement, enhance cost leadership, and/or customer experience
Manage up to leadership as well as give feedback when appropriate
Administer coaching plan(s) and Performance Improvement Plan(s)
Craft fully compliant quality documentation
Compliant negotiation and execution of warning administration and/or involuntary termination
Develop the team budget and be accountable for reporting on results achieved at regular intervals
Significantly contribute to the team planning process to include surfacing associate level proposals
Collaborate with the product teams to understand their pain points around performance, resiliency and formulate strategies to address recurring issues in a sustainable way
Influence and build vision with product owners to ship quality products in a faster pace
Develop and motivate teams to solve complex problems and be a strong advocate for open-source technologies and solutions
Be responsible for building and mentoring a new team of Site reliability engineers and managers
Drive the team towards building solutions towards the long-term goals while ensuring that high priority tech debts are solved in an efficient way
Be a strong thought leader in Site Reliability engineering, Operational excellence, and DevOps Principles
Consistently share best practices and improve processes within and across teams
Qualifications
Strong knowledge in modern at-scale datacenter architectures.
Experience with OCP hardware and related technologies ( eg. OpenBMC, Redfish ), bonus for knowledge in low level driver development.
Focus on leveraging infrastructure as code as a primary means of control. Building CI/CD chains for datacenter operations
Experience in building IaaS systems based on OpenStack
Knowledge of cloud computing technologies and concepts (SaaS, PaaS, IaaS, etc)
Working knowledge of object-oriented development, Gang of Four (GOF) Design Patterns, Microservices, Dependency Injection with IOC containers, and both frontend and backend unit testing
Proven ability to concentrate and demonstrate a capacity for learning technical concepts and adapting to new technologies quickly
Strong Cloud (AWS, GCP, Azure etc.) platform knowledge
Proficiency in Project Management and work item management tools such as Azure DevOps and Portfolio
Strong foundation in algorithms, data structures, and core computer science concepts
Experience in existing Operational Portals such as Azure Portal
Fluency with Python, Golang, JSON, and RESTful Web Services
Experience with application monitoring tools and performance assessments
Experience in PowerShell Scripting
Constructing, interpreting, and applying metrics to your work and decision making, able to use those metrics to identify correlation between drivers and results, and using that information to drive prioritization and action
Strong understanding of Site Reliability Engineering and DevOps principles
Strong technical acumen in Cloud Architecture, Performance Benchmarking, and Capacity planning
Expert in Container orchestration (e.g., Kubernetes), container runtimes and optimization
Experience with driving cultural change in technical excellence, quality, and efficiency
Experience managing and growing technical leaders and teams
In-depth knowledge of CS data structures and algorithms
Experience
8+ years of experience in leadership position
8+ years of leading a SRE team
6+ years coding experience
5+ years of development in a large-scale, mission-critical environment
5+ years of hands-on work experience supervising personnel in a technical environment
5+ years of experience with one of the public cloud - AWS, GCP, Azure, or another cloud service
2+ years' experience with automated testing including Unit, Integration, and End-to-End functional testing
Education
Bachelor’s degree in Information Technology or related field, or equivalent experience
Annual Salary
$110,000.00 - $261,500.00The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
Benefits:
As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:
*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.
**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
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