Campaign Execution Specialist

77% Flex
Full Remote
Junior (1-2 years)
Remote from:United States
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Campaign Execution Specialist

77% Flex
Extra Holidays-Extra Parental Leave
Remote: Full Remote
Experience: Junior (1-2 years)
Work from: United States...

Offer summary

Qualifications:

At least 1 year of experience in iGaming industry., Knowledge of CRM tools/campaigns is a plus., Passion for sports and online gaming products., Fluency in English and Portuguese..

Key responsabilities:

  • Resolve customer queries and handle complaints.
  • Monitor customer activity and provide accurate information.
  • Execute marketing campaigns using specified tools.
  • Collaborate with Sportsbook and Casino Departments for feedback.
Pacifica Continental logo

Pacifica Continental

SMEhttps://pacificacontinental.com/
51 - 200 Employees

Job description

Logo Jobgether

Your missions

Our client, an important sports gaming house, is looking for a Campaing Execution Specialist to join their team.

Key Resonsabilities

As a Campaign Execution Specialist you will have to:

  • Deal directly & manage effectively all customer queries regarding promotions & bonuses
  • Handle complaints and provide solutions related to bonuses
  • Monitor and evaluate the activity of customers
  • Provide accurate information regarding company's promotions
  • Handle daily promotions for both Online Sportsbook and Casino
  • Deliver marketing campaigns (through Optimove/ Mailup/ Locosms marketing tools)
  • Communicate with Sportsbook & Casino Departments, providing feedback regarding promotions, banners etc.

Requirements

  • At least 1 year of prior experience in a similar role within the iGaming industry
  • Experience in using CRM tools/ campaigns is a plus
  • Passion about sports and good understanding of online gaming products
  • Excellent communication and a team working spirit
  • Fluency in both English and Portuguese language
  • Flexibility to work on shift rotation 24/7

See more

Required profile

Experience

Level of experience:Junior (1-2 years)
Industry :
Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • Excellent communication and teamwork spirit

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