Healthcare - Health Educator I

Notes:

100% REMOTE - manager is looking for candidates located in or near Milwaukee, WI
There is a possibility that these contractors might later be working at provider clinic locations in/near Milwaukee, WI
Schedule: Monday to Friday, 8:30am - 5:00pm CST (can possibly be flexible)
MUST HAVES: strong communication skills and comfortable outreaching to Medicaid & Medicare members
A background in healthcare quality is a big plus
Day to day responsibilities will be spending most of the time on phone to reach out to members and get them in for needed services
Must have 1-2 years of related experience!
Will be making around 50-80 calls per day depending on the type of call & how many people they reach
There may be opportunity to extend the contract or convert to FTE based on budget & performance

Job Description:

Develop, implement and evaluate health education programs for members within the network and within the community. Provide oversight and assistance to providers in meeting health education contract requirements. Additionally functions in a lead role over health educators and make administrative decisions as delegated. Essential Functions:  Act as a resource to the health educators in the resolution of issues that may arise during the implementation of any intervention protocol.  Make administrative decisions in the absence of the director or manager.  Design, implement, and evaluate health education interventions to meet the needs of the targeted population based on priorities established by the department and current contracts.  Conduct population specific, geographic specific and member specific needs assessments as required and as requested by contract.  Act as a lead in the development of internal resources in collaboration with the Resource Specialist as identified within the annual work plan.  Identify and evaluate health education services within the community.  Use this information to extend resources to members by assisting with the development of referral agreements. Function as a liaison to internal departments, community-based organizations, social service agencies, and public health departments as assigned to ensure that Molina resource information is current and available.  Provide input on the design and functionality of all utilized databases.  Attend work group meetings for maintenance and coordination issues.  Coordinate the health education services assessment of IPAs and medical groups as required and collaborate with QI on oversight.  Perform other duties as assigned including the submission of all required monthly reports. Knowledge/Skills/Abilities:  Excellent verbal and written communication skills  Ability to abide by Molinas policies  Maintain regular attendance based on agreed-upon schedule  Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)  Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers Required Education: Masters degree required or equivalent experience or certification of specialization in patient education (such as CDE). Required Experience: 0-2 years of experience working with culturally diverse and low-income populations within a managed care setting. Supervisory experience required.