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IT Project Manager

unlimited holidays - extra holidays - extra parental leave - long remote period allowed
Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

5+ years in software environment, Experience managing call center technologies, Experience with SDLC processes, PM/Scrum master certification preferred.

Key responsabilities:

  • Manage migration of call center tech to cloud
  • Support projects in Customer Application Space
BizTek People, Inc. logo
BizTek People, Inc. Human Resources, Staffing & Recruiting SME https://www.biztekpeople.com
201 - 500 Employees
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Job description

This is a remote position.

Job Description

The Project Manager’s main project will be managing the migrating our on-premises call center technologies suite to the cloud. There are also opportunities to support various projects from inception through completion in the Customer Application Space. Depending on the specific project they are assigned, they will be expected to shepherd through internal processes as well as production release across our various Teams.

 

Is this role associated with a project? If yes, please provide a short description of the project: The initial project will be transitioning a Call Center Application to the Cloud. This Project will migrate the Cisco phone system and supporting 3rd party applications to the Cisco Cloud.



Requirements

Required Skills & Qualifications

·        5+ years working in software environment.

·        Experience managing software development projects in the $1M-$2M range.

·        Experience with managing call center technologies

·        Experience with managing the SDLC processes and required documentation.

·        Experience with MS project and Smartsheet

·        Can do attitude and comfortable managing multiple high priorities simultaneously.

·        Excellent written and verbal communication skills and ability to establish rapport with colleagues.

·        Knowledge of Jira or Similar Agile management systems preferred.

·        Project Management /Scrum master certification in Agile, Scaled Agile or PMI certification preferred.



Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Prioritization
  • Non-Verbal Communication
  • Rapport Building

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