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Software Defined Datacenter Specialist at Pacifica Continental

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Full time
Work from: 
United States

Offer summary

Qualifications:

Minimum 5 years experience as technology consultant/administrator, Experience in virtualization and cloud computing projects, Availability for 24x7 on-call shifts, Related university degree, Technical English proficiency.

Key responsabilities:

  • Resolve assigned incidents & meet SLAs
  • Lead technical support for installation & configuration
  • Operate on a 24x7 schedule & perform on-demand tasks
  • Document procedures & deliverables, assist in pre-sales
  • Set up testing labs, provide internal trainings
Pacifica Continental logo
Pacifica Continental SME https://pacificacontinental.com/
51 - 200 Employees
About Pacifica Continental
Pacifica Continental is a global recruitment firm specialized in strategic positions such as board members, c-suites, senior and middle management. Our customized solutions and consultative approach ensure the selection of the best talent in the market.Our operations have reached more than 50 countries, including more than 250 cities worldwide. We pride ourselves on working with precision and knowledge in a wide range of industries. Always committed to the continuous acquisition of industry knowledge, we partner with a large number of multinational and local companies. By developing a strong interface between our operations, we offer global solutions with a local focus.We adapt our strategy to meet the needs of each client, driving business growth, supporting them in their internal strengthening and overcoming adversities. Working with the utmost precision and expertise, we offer specialized recruitment services, market mapping, assessment projects and temporary recruitment.
See more Pacifica Continental offers

Job description

JOB DESCRIPTION: Software Defined Datacenter Specialist

Misión

• Proporcionar a los clientes liderazgo técnico en el relevamiento, instalación, configuración e implementación de los productos y servicios de la empresa.

• Comprender y resolver las incidencias asignadas de complejidad media/alta, respetando el SLA acordado con el cliente.

Responsabilidades

• Comprender y resolver las incidencias asignadas de complejidad media/alta, respetando el SLA acordado con el cliente.

• Proporcionar a los clientes liderazgo técnico en el relevamiento, instalación, configuración e implementación de los productos y servicios.

• Realizar operaciones y guardias 24x7 según cronograma definido.

• Realizar el alta y ejecución de tareas a demanda 9x5.

• Documentar los procedimientos internos y entregables a clientes.

• Participar en el proceso de preventa.

• Participar del ciclo de vida de tecnologías, asistiendo proactivamente en eventos y reuniones con miembros del equipo y con los fabricantes.

• Armar laboratorios de pruebas para simular ambientes y procedimientos para aplicar a clientes.

• Brindar entrenamientos internos según demanda.

Requisitos

• Experiencia previa de al menos 5 años como consultor tecnológico / administrador de infraestructura en empresas de servicios de tecnología (deseable).

• Experiencia comprobable en el puesto y/o gestión de proyectos de virtualización y cloud computing (deseable). • Disponibilidad horaria para guardias pasivas 24x7 (1 semana al mes).

• Estudios universitarios afines.

• Inglés tecnico.

Required profile

Experience

Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Cloud ComputingInfrastructure ManagementVirtualization

Other Skills

  • Open Mindset
  • Verbal Communication Skills
Are you interested?

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