A.I - Content Moderator at Manning Global AG

Our client, a global service provider, is recruiting for an A.I - Content Moderator to join their business in Romania.

Responsibilities: 

• Review content (Text/Image) and conduct the content quality control, ensuring the content complies with Content Moderation Guidelines (For example slurs, cuss words, adult content and uncivil content) 
  

• Become and remain knowledgeable about online community standards
  

• Thoroughly check content with quality and accuracy
  

• Approve or disapprove new and changed submissions based on the Moderation Guidelines
  

• In the context of this role, individuals will be exposed to potentially disturbing content and will need a level of resilience and maturity
  

• Understanding client policies and guidelines, and making decisions based on them.
  

• Demonstrated creative problem-solving approach and strong analytical skills despite the ambiguity of workflows or instructions
  

• Proven ability to balance multiple priorities and strong attention to detail
  

• Conducting secondary web research to know what users are searching so that relevant information can be provided.
  

• Creative writing, consistent format and citations 
  

• To do Peer audits as a part of the process model and also to assist in training as per need
  

• All KPI related tasks must be followed & adhered to avoid business impacts
  

Requirements:

• Any Undergraduate/ Graduate
  

• Computer Skill: Basic level computer handling skills
  

• 0 to 1 year experience 
  

• Strong communication (both written and verbal)
  

• High on learning quotient i.e. quick learner
  

• Strong analytical skills for discerning different degrees of content compliance
  

• Contextual knowledge and ability to adapt decision-making to different situations and settings
  

• A flexible approach to the moderation process, depending on emerging formats, trends and technology 
  

• Good knowledge of internet culture
  

• Well versed with virtual assistant
  

• Good to have past experience in chat process
  

• Strong organizational and multitasking skills, and a proactive approach
  

• Bachelor's degree in English, communications, linguistics, or related field - is an advantage
  

• Strong attention to detail and ability to multi-task projects and deliverables
  

• Proven experience working under pressure to deliver high quality output in a short span of time
  

• Excellent verbal and written communication skills
  

• English (B2/C1)+ one of the following languages : Norwegian/ Serbian/ Swedish/ Greek /Hebrew/ Croatian/ Slovak/Czech - native or C1/C2​
  

If you know of anyone within your network who may also be interested in this position, would you please forward this ‘Email & Role’ to them. 

Please note:

1. That we do all we can to respond to all applications but if we have not contacted you within 2 days following your application - its likely we have not shortlisted your cv for the position.
   

2. Manning Global cannot consider your application for this role if you are working for the customer we are recruiting for
   

3. If you are working for the client we are representing, but have confirmation you are leaving a permanent or contract position, please discuss this with us, so we can discuss representation with you.
   

4. This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the originator of the message. Any views expressed in this message are those of the individual sender.
   

Head Office

Manning GmbH

Hohenzollernstraße 60, 80801 Munich, Germany

Sitz der Manning Global AG: München, HRB 170058 Amtsgericht München, Vorstandsvorsitz: Rachael Manning

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