Course Counseling Executive - Remote Job

This is a remote position.

• Understand queries from participants, engage them and understand their needs
  
• Research, build and maintain relationships with participants.
  
• Provide answers to queries about classes, their availability, pricing of classes, recommend the right courses, community activities, etc based on their needs.
  
• Make calls, followup, converse over audio and text messaging with participants
  
• Keep an updated student database via using a software tool that is used in the organization and follow up with participants using the same tool.
  
• Open to work in late night or early morning shift to support international customers
  

Requirements

• Excellent verbal and written communications skills
  
• Ability to think independently and innovatively
  
• Fast learner and quick thinker
  
• Good command in English
  
• Knowledge of Google Suite and any CRM software (Ex: Zoho CRM)
  
• Ability to negotiate and understand participants' needs, engagement, and sales skills
  
• Passionate about helping customers and building long term relationships
  
• Ability to adapt and grow in a competitive environment
  
• Ability to learn any new software tool that is adopted by the organization to accomplish tasks and communicate with others
  
• Excellent time management
  

Benefits

• Opportunity to be a part of a dynamic growth focused tech startup
  
• Great learning opportunities to develop new skills and understanding of cutting edge software tools and processes
  
• Opportunity to work closely with serial tech entrepreneurs from Silicon Valley
  
• Fun loving environment and caring team mates and inclusive culture of the company
  
• Work From Home
  
• Perks and Benefits