Partner with stakeholders across business units to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
Evaluate, analyze, and communicate systems requirements, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations
Implement/Standardize/Optimize processes and functions for a large customer environment where IT services may get offered by multiple service providers
Plan end-to-end process implementation considering various business and strategic scenarios
Reengineer existing processes and design new processes to dramatically improve productivity, quality and service, ensuring appropriate stakeholder input and buy-in
Work closely with technical team to implement the desired processes
Support process and tool implementation through appropriate documentation for processes, functionalities, test scripts and training material
Required profile
Experience
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.