Job Description
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?
The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to five thousand dealers and more than four million customers in over one hundred countries around the world.
Product Development uses design thinking & user experience methods to deliver breakthrough products and services that delight our customers. We bring innovative, exciting, and sustainable ideas to life. We have opportunities around the world for you to contribute to advancements in autonomy, electrification, smart mobility technologies, and more! **
In this position...**
Are you energized by innovation, disruption, and developing new products with the customer in mind? Do you have the passion to help shape Ford Credit’s Product transformation and solve one of the most interesting user problems: how to harness data to enable modern digital products, AI and reduce the gap between what customers want and what products we offer them!
Ford Credit is experiencing significant business transformation in an ever-changing digital world. To create this all-new automotive financing experience, we are gathering together a team of world-class strategists, innovators, creators, and technicians and searching for a Product Manager , Digital Data Strategy who will help to unlock the power of our data and transform our relationship with our customers. Ford Credit is not just evolving, but upending what it means to finance vehicles and other services as an industry. The Ford Credit team helps put people behind the wheels of great Ford and Lincoln vehicles. We are reinventing the way people think about financing for millions of users. We are making our products and services incredibly easy to understand and helping to provide freedom of movement to everyone.
You will be the leader driving the strategy for how to leverage our data and deliver exceptional new digital experiences and insights. You will partner closely with our Global Product and Tech teams to understand what capabilities need to be built on a global scale or regional market needs. This is a rare opportunity to apply your unique Product, Data, Tech and Strategy skillsets to create your own Product practice to support the wider business. **
Responsibilities**
What you'll do...
You will be responsible and accountable for defining the strategy of stitching our data across journeys and systems to deliver exceptional new digital experiences. You’ll be expected to:
- Partner with product, data engineering, ML, AI and digital tech teams to develop a shared vision of our data strategy for digital.
- Work backwards from the needs of our digital product teams to inform the data requirements.
- Deep dive into our customer journeys and our financial systems data to bridge the data requirements. Also, identify potential new digital product opportunities through data insights.
- Write compelling Product Requirement Documents (PRDs).
- Support and enable internal product teams and drive cohesive data requirements into data engineering; provide scale for insights that can leveraged to create amazing customer experiences.
- Drive the vision and product roadmap, while delivering high quality and impactful launches through close partnership with a cross-functional team.
Qualifications
You'll have...
- A proven product leader who drives data strategy on end-to-end product management lifecycle from development to deployment.
- Bachelor’s degree or combination of experience and education.
- 8+ years’ experience working with customer, marketing and financial data like billing, servicing, payments, and loans.
- Someone who can create customer journey maps and translate those to a product strategy.
- Someone who can understand data models, data mappings, data orchestration technologies, data pipelines, ML, AI, data graphs, GCP cloud services like BigQuery, analytics and dashboards.
Even better, you may have...
- Experience working on global teams and in a matrixed team structure and influencing across product and engineering areas
- An excellent communicator with the ability to articulate vision and seek alignment across all parties.
- You have the ability to influence without authority, working on/with technical and cross-functional or highly matrixed teams who do not report into this role to get things done.
- Master’s degree preferred.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
- Immediate medical, dental, and prescription drug coverage
- Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Vehicle discount program for employees and family members, and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
For a detailed look at our benefits, click here:
New Hire Benefits
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
