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Experienced Spanish Telephonic/OPI Independent Contractors

unlimited holidays - extra holidays - extra parental leave - long remote period allowed
Remote: 
Full Remote
Experience: 
Junior (1-2 years)
Work from: 

Offer summary

Qualifications:

Professional proficiency in over-the-phone consecutive interpretation, At least 1 year of previous interpretation experience for most languages, high school diploma, preferably a four-year college degree.

Key responsabilities:

  • Provide accurate and complete interpreting, adhere to professional standards including confidentiality and ethical guidelines
  • Maintain high level of customer service during sessions, expand subject matter knowledge, promptly respond to feedback received
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TransPerfect XLarge https://www.transperfect.com/
5001 - 10000 Employees
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Job description

TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

Independent Contract Interpreters are responsible for providing consecutive interpretation services over-the-phone from an at-home office.  They must have training and experience necessary to provide accurate and complete interpretation, be able to pass an interpretation assessment test and conduct themselves according to the ethical and professional guidelines and best practices as outlined both by TransPerfect and the larger profession.  Successful Independent Contractor Interpreters will be expected to provide excellent customer service, communicate all information and ideas clearly and accurately, and respond to any feedback provided from monitoring.

  • Provide the highest level of customer service during interpreting sessions
  • Meet interpreter quality standards set by TransPerfect Connect’s TTQ department
  • Continuously expand vocabulary and knowledge of subject matter required for various clients
  • Receive and respond to feedback based on remote monitoring sessions
  • Complete all required compliance training and keep all assignment-related information strictly confidential
  • Provide accurate and complete interpretation; never paraphrasing
  • Interpret without ever counseling, advising or interjecting personal opinions
  • Maintain all professional and ethical standards as outlined by TransPerfect and the larger profession

Qualifications

  • Professional Proficiency in over-the-phone consecutive interpretation required
  • A minimum of 1 year of previous interpretation experience required for languages of greater diffusion and preferred for languages of lesser diffusion
  • A high school diploma, GED or equivalent
  • A four-year college degree preferred
  • The ability to pass a language assessment for languages of greater diffusion and an all English assessment of relevant terminology and code-switching ability for languages of lesser diffusion
  • Recognized certification in language interpretation (healthcare, legal or community) preferred
  • Documented training in interpretation required for languages of greater diffusion and preferred for languages of lesser diffusion
  • Documented completion of a language proficiency interview/assessment preferred for languages of lesser diffusion
  • Ability to communicate effectively across cultures
  • Ability to use multiple software and phone systems simultaneously required
  • Ability to sit and interpret over-the-phone for extended periods required
  • Ability to concentrate and take effective notes in a fast-paced work environment required

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Technical Acumen
  • Customer Service

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