Business Analyst (Remote)

• Contract Duration 12 Months

Description of Duties :

• Our client is hiring a Business Analyst to join our project team.
• The Project Management Office is looking for individuals to join the PMO as a resource to be assigned as needed.
• Assignment can be with any department within the client; depending on need.
• You will report directly to the project management office.
• Your main tasks will include performing detailed requirements analysis, documenting processes, leading/managing testing efforts, and leading stakeholder communication management.
• To succeed in the role, the Business Analyst should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.
• This role will require leadership and project management skills.

Key Responsibilities:

Organization Change Management

• Facilitate and Lead the Change Ambassador network
• Develop and distribute all end-user communications
• Assist in developing the OCM Communication Plan
• Participate in developing and managing the project's User Training strategy
• The Business Analyst collaborates on the development and management of the user training strategy
• Coordinate, participate, and manage the project's train-the-trainer effort
• Provide oversight to training delivery
• Invitations and attendance
• Scheduling of classes/training events
• Recurring status reporting of training progress

Project Support:

• Collect Learning Management System content items working with project Sponsor and Stakeholders across SOM
• Compile and consolidate content requirements for the Vendor
• Verify all content sources are viable and accurate
• Prior to going live, verify all required content is operational and accessible
• Collaborate with the Project Manager for all other project analysis-related efforts

Required Skills :

• Skill 1: Organizational Change Management
• Skill 2: Exceptional written and verbal communication skills
• Skill 3: Experience in developing course materials

Job Requirements :

• Exceptional written and verbal communication skills
• Strong analytical skills
• Excellent active listening skills
• Ability to clearly articulate messages to various audiences
• Active listening skills
• Ability to influence others
• Flexibility and adaptability; ability to work in ambiguous situations at all levels of the organization
• Problem-solving and root-cause analysis skills
• Ability to synthesize multiple sources of data/information and compile them into a cohesive presentation
• Experience in developing course materials
• Highly experienced in using various presentation software tools
• High commitment to creating a positive environment that supports change

Benefits :

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Company:

• Our client is located in Augusta, ME, and is part of the Executive, Legislative, and Other General Government Support Industry. They have 12,000 total employees across all of its locations and generates $12.23 billion in sales. There are 777 companies in our client’s corporate family. They provide a full range of services including justice and protection, transportation safety, education, economic development, business regulation, and cultural enrichment.
• Our client employees and contractors have given them a four-star rating for being a great place of employment on both Glassdoor and Indeed!

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