FTTX Field Sales Team Leader - Durban South

About Publicis Commerce

Informed by data, our passionate team strives to deliver Hero Moments for our clients’ brands in the final mile of the retail customer journey. We pride ourselves on being able to provide winning client solutions delivered across 7 core capability areas: Data & Consumer Insights; Shopper Marketing & Integrated RTM; Field Marketing; Events & Activations; Promotional, Risk, Reward & Loyalty and Retail POS Strategy.

• Ability to effectively plan daily and weekly field work activities for your sales agents
• Ability to lead a team and drive sales through door to door and field activation activities
• Ability to motivate and lead by example
• Responsible for setting goals for the team and devising sales strategies
• Setting and monitoring daily sales performance by the individual sales agents
• Build strong team ethics and manage sales team performance
• Develop and implement product and customer interaction training for your sales agents
• Ability to recruit, train and coach your sales team force
• Be able to effectively manage your time and operations
• Ability to manage and build relationships with prospective and existing clients
• Ability to travel with your team to source new prospective leads and close sales

• Basic Salary - R2 300
• Travel/Transport allowance - Variable
• Commission/KPI -  up to R60 000
• Have your own Vehicle that is road worthy 
• valid Drivers liacence 

QUALIFICATIONS & EXPERIENCE:

Position requires a Matric HG with a minimum of 2 years related field sales management in technical support/sales experience.

Tertiary qualification (degree/diploma) Business Commerce / Business Administration or Marketing would be         advantageous

Must have a Smartphone

Proven track record of leading a field sales team

Minimum of 1 year sales experience in cellular, internet or fibre

Minimum of 1 year’s target driven sales experience

Must have experience in interacting and reporting

Experience in working in a high pressure, fast paced environment

Demonstrated skills and experience in sales required.

Working knowledge of Microsoft Word and Excel as well as computer entry and/or typing skills are required.

Familiarity with CRM and ERP software desired.

Able to work in a fast pace environment, multi task, with good communication skills, both verbal and written.

REQUISITE SKILLS:

•  Skills in problem solving
• Report writing
• Excellent Excel skill
• Ability to act independent Team Leader with routine assignments or projects
• Ability to plan, organize and multi-task to complete assignments in an efficient manner
• Ability to communicate professionally, both oral and written
• Ability to pay attention to detail and perform at a high level accuracy
• Ability to work independent Team Leader and within a team
• Ability to work hours outside of the normal 08h00 –18h00 and weekends
• Product Knowledge
• Understand the Client corporate culture and vision
• Uses active listening, observation and questioning to qualify needs and wants to identify customer based solutions to win the sale
• Has the ability to prospect and identify new opportunities, gain appointments with key decision makers, and win commitments for sales.
• Qualifies customer questions, effectively handles objections, and manages negotiation leading to commitment and asks for the close
• Ensure customers understand the value proposition, features, benefits, competitive advantages and applications of the product.
• Handle objections, gain commitment to buy.

Special Requirements

• Demonstrated skills and proven experience in administration required
• Working knowledge of Microsoft Word and Excel as well as computer entry and/or typing skills are required.
• Familiarity with CRM and ERP, VPP(Siebel) and OBI software desired
• Must be able to work in a fast pace environment, multi task, and have good communication skills, both verbally and in writing

BEHAVIOURAL COMPETENCIES

• Is passionate about their work, exudes a positive attitude that makes customers want to interact with them, and always is looking for solutions that consider the customer and the company to create win-win outcomes
• Acts in a manner consistent with the Company vision; behaves in a professional and ethical manner in all cases, and is a strong partner and team member seeking opportunities to contribute to overall team and Company success Highly driven and self - motivated