Site Visit Coordinator

Note: APA operates on a 37.5-hour work week with one hour lunch breaks each day. APA sets salaries based on several considerations, including years of relevant experience, level of education, and previous staff and/or governance experience at APA. 

The Site Visit Coordinator is responsible for scheduling accreditation site visits and assisting in all activities related to the site visit process, including accreditation trainings. The Site Visit Coordinator must apply the Standards of Accreditation (SoA) in order to conduct high-quality reviews of psychology program compliance reports based on the SoA; serves as a key-leader during Commission on Accreditation (CoA) meetings; and composes detailed correspondence regarding accreditation decision outcome feedback which may reflect negative decisions that pose legal implications and require legal consultation and review. The Site Visit Coordinator must operate with an awareness of the confidential nature of accreditation information and program materials to avoid putting the office at legal risk.

Education and Experience Required

This position requires a bachelor’s degree in Psychology, Liberal Arts, or a related field and 3+ years of general office experience that included independent decision making and demonstration of good judgment. Excellent formal writing skills, a keen attention to detail, and experience with APA format are required, as are strong analysis, communication, and organizational skills in relation to prioritizing and managing a diverse and demanding workload. Experience with database systems, detailed scheduling and coordinating, and customer service preferred. Knowledge of accreditation processes and services preferred.

Computer Skills Required

• Must be advanced in MS Office.
• Must be able to operate effectively in online, database-driven environments.

Responsibilities

• Coordinates and schedules all accreditation site visits (nearly 250 annually). Problem-solves straightforward issues that arise during the site visit coordination process and analyzes solutions to more complex issues that arise using standard procedures.
• Works with the Senior Manager, Training and Site Visits to devise methods to facilitate the process of coordinating program site visits as well as other tasks. Develops methods to make best use of the information in the site visitor database.
• Provides verbal and written consultation on the accreditation process and SoA to site visitors as well as the public, chairs of academic departments, directors of training, and faculty /staff of psychology training programs. Provides extensive technical support and troubleshooting through mastery of all relevant technical systems.
• Serves as an expert on the SoA and other relevant accreditation policy. Performs high-level analysis of psychology internship, doctoral, and postdoctoral program SoA compliance reports. Develops, maintains, and applies in-depth knowledge of accreditation standards, policies, and procedures. Composes reports summarizing compliance issues based on the SoA.
• Plays a key-role in CoA meeting preparations. Provides direct support to the CoA during the Commission’s program review meetings (3-4 weekends per year) which includes leading program review panels and recording and reporting in extensive detail all SoA non-compliance issues and accreditation decisions.
• Composes detailed accreditation decision letters, including those with negative feedback that pose legal implications and require legal consultation and review.
• Assists in the recruitment of additional site visitors representing the full spectrum of psychology. Serves as the primary contact for attendee registration for 10-20 site visitor and self-study workshops annually. Produces and distributes all relevant workshop materials.
• Other duties as assigned: Assists with special projects delegated by the Senior Manager, Training and Site Visits or Associate Director, Accreditation Operations.

About APA:

The American Psychological Association (APA) represents 122,000 psychologists, students, and affiliates, primarily in the U.S. and Canada but also in other countries around the world. APA is a scientific and professional organization with about 500 employees and is categorized as a 501(c)(3) along with its 501(c)(6) companion organization, APA Services, Inc.

Job Location: Remote: APA jobs may be considered for remote work eligibility as defined in APA’s Flexible Work Policy and are subject to approval. Remote work employees may not work from the following states or U.S. territories: Alaska, California, Colorado, Guam, Hawaii, Iowa, Louisiana, Montana, Nebraska, New York, North Dakota, Ohio, Puerto Rico, Rhode Island, U.S. Virgin Islands, Washington, Wyoming.

Application Instructions:

Qualified candidates must apply online through APA’s applicant system and attach a writing sample, resume and cover letter specifying your salary expectations. Applications that are submitted without both documents are considered incomplete and will not be reviewed for consideration. Once your application is submitted, you will receive a confirmation email. Please make sure to check your Spam folder if you do not receive an email from us.

The American Psychological Association is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, or any other protected categories covered under local law.