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Processing Agent

Remote: 
Full Remote
Contract: 
Work from: 

iVisa logo
iVisa SME https://www.ivisa.com/
51 - 200 Employees
See more iVisa offers

Job description

We’re growing! Don't miss the opportunity to be part of our global team as our Processing Agent.

About Us

At iVisa we believe that traveling should be simple. That’s why over 1 million travelers have chosen us to facilitate their passports, visas, and other travel documents. We are the easiest, fastest, and simplest solution in the market. Our company is growing 80% year on year. We know our biggest strength is our people and we’re looking for the right new team members to help propel our culture and achieve our goals. Above all else, we always have fun!

Why iVisa?
  • Collaborative, friendly, and diverse culture: We foster an inclusive and vibrant atmosphere, featuring a dynamic and international environment with flat hierarchies and exceptionally amiable colleagues.
  • Work from anywhere: We embrace a remote-first approach, yet we offer the opportunity for periodic in-person gatherings.
  • Mental wellness sessions: Our sessions are led by certified psychologists to support your mental health.
  • Training Allowance: Access an outstanding learning platform to facilitate your professional growth.
  • Extended Family Leave policy: Our policy covers all birthing parents, non-birthing parents, and adopting parents.
  • Thrive in a highly tech-savvy company equipped with cutting-edge tools and the power to make a substantial impact.
  • Join us in our commitment to the planet and sustainability: For every iViser, we plant one tree, allowing you to contribute to our environmental initiatives.
  • Rest and Relaxation: We offer PTO for all employees and Unlimited PTO for managers and above.
    As a Processing Agent, you'll be responsible for:
    • Verify incoming information from the applicant client.
    • Process customer data for visa processing via the web.
    • Identify and notify the presence of erroneous information and refer to the customer service agent if necessary.
    • Recommend process improvements.
    What will make us choose you?
    • A responsible, organized, dynamic, and detail-oriented person with high analytical skills.
    • Motivated to give the best of himself/herself and show initiative to solve problems.
    • Availability to work mornings or evenings and weekends.
    • Interested in doing research
    • Great service orientation, responsible and trustworthy.

    iVisa ensures equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, marital status, or medical condition.

    Required profile

    Experience

    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Other Skills

    • Research
    • Independent Thinking
    • Problem Solving
    • Trustworthiness
    • Accountability
    • Analytical Skills
    • Detail Oriented
    • Teamwork

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