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Senior Sales Associate

unlimited holidays - extra holidays - extra parental leave - long remote period allowed

Remote:

Full Remote

Experience:

Mid-level (2-5 years)

Work from:

United States

Offer summary

Qualifications:

Working knowledge of computers and Microsoft products, Strong communication skills and ability to multitask.

Key responsabilities:

Greet and assist customers, students, and staff in a positive manner
Provide information on programs, convert leads, and handle customer concerns
Perform administrative tasks, process transactions efficiently
Maintain facility, schedules, merchandise displays

Streamline Brands Health, Sport, Wellness & Fitness Large https://www.streamlinebrands.com/

501 - 1000 Employees

See more Streamline Brands offers

Job description

As a Sales Associate you are the face of Saf-T-Swim. You are responsible for delivering exceptional customer service and making our customers feel welcome and well informed.

Responsibilities

Required to be always friendly and courteous as well as greet every customer as they enter and leave the facility.
You are expected to interact with all customers, students, and staff members in an upbeat and positive manner that supports the Saf-T-Swim Brand’s standard.
Possess a mastery of all Saf-T-Swim programs, procedures, policies, products, and functions to confidently provide all necessary information.
Convert leads into registrations by asking open-ended questions to determine customer needs and making appropriate product recommendations.
Establish an ongoing relationship with customers to drive long term enrollment through consistent communication and being well informed regarding their student's lesson progress.
Maintain a calm professional demeanor when faced with customer dissatisfaction by gracefully diffusing the disgruntled customer’s concerns objections and escalate to a manager or supervisor when unable to resolve customer issues.
Conduct Administrative duties such as open and close the facility, organize schedules, and organize merchandise displays.
Ensure all current and past registration forms are completed with all required information and signatures and process financial transactions in a timely manner in our systems.
Perform other duties as assigned.

Requirements

Working knowledge of computers and Microsoft products.
Ability to work a flexible schedule including day, evening, weekends and/or holidays.
Have a clear pleasant voice, a cheerful and friendly personality and possess strong communication skills.
Must be able to multi-task.
Regular, dependable attendance and punctuality.
Neatly groomed/good hygiene.
Required to wear Saf-T-Swim uniforms.
Legal documentation establishing your identity and eligibility to be legally e