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Product Expert - Commercial Content

extra holidays - extra parental leave - fully flexible

Remote:

Full Remote

Contract:

Full time

Salary:

55 - 225K yearly

Work from:

Massachusetts (USA)

Offer summary

Qualifications:

5+ years of experience in enterprise product management or Life Sciences software consulting, Experience using Vault PromoMats or Vault Medical and interacting with customers and internal teams.

Key responsabilities:

Be the product evangelist for Vault PromoMats and Medical applications
Share product information and educate customers, engage with stakeholders to share product vision, and analyze and prioritize customer feedback

Veeva Systems Computer Software / SaaS SME https://www.veeva.com/

5001 - 10000 Employees

See more Veeva Systems offers

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva is looking for a driven individual with life science industry experience in enterprise product management or software consulting to drive and support our Vault PromoMats and Vault Medical products.

As a Product Expert - Commercial Content, you will be part of the Product organization working similarly to an Outbound Product Manager, aligned to a specific product area and working closely with the broader product team, staying aligned and contributing to the product direction/roadmap. Product Experts are a lead voice in our online communities, customer meetings, and in-person events, and contribute to resources for both internal and external teams to realize the value of the innovation within that product area.

What You'll Do

Be the product evangelist and provide subject matter expertise for Vault PromoMats and Medical applications

Stay up to date with the latest features, capabilities, and roadmap direction

Share product information, and best practices and educate customers on our Vault PromoMats and Medical applications through customer meetings and online communities

Engage with customer stakeholders to share our product vision and roadmap

Collect, dig into, and prioritize customer feedback and product gaps, and provide this input into release planning and roadmap direction

Collaborate with the wider Product and Commercial Content teams to deliver product communication, such as release notes content, feature education, demo recordings, and online and in-person community meetings

Provide support to all areas in the organization including Services, Strategy, Sales & Product Support

Requirements

5+ years in an enterprise product management or Life Sciences software consulting role

Experience using and/or implementing Vault PromoMats or Vault Medical, other Vault applications would be considered

Ability to understand and communicate technical requirements, preferences, and limitations to both business and technical audiences

Experience interacting with customers and internal teams, both in-person and remote

Strong analytical and communication skills; written, verbal, and formal presentation

Self-directed team player with a positive attitude

Willingness to travel up to 10%

Nice to Have

Creating materials for technical & non-technical audiences

An understanding of emerging industry best practices, trends, and/or standards

Experience performing software demonstrations or conducting training sessions

Experience managing an online community

Understanding of DAM, MLR review, and US regulatory requirements

Perks & Benefits

Medical, dental, vision, and basic life insurance

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Compensation

Base pay: $55,000 - $22,5000

The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-Remote

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.