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AfterHours Consultant

Remote: 
Full Remote
Contract: 
Experience: 
Junior (1-2 years)
Work from: 

Offer summary

Qualifications:

Experience in healthcare/medical or recruiting industry, Familiarity with MS Office, working on varying shifts and holidays, fit to work status after attending a Medical Exam.

Key responsabilities:

  • Manage client virtual reception, handle inbound calls and emails, update client and candidate details
  • Coordinate with clients and Branch Consultants, fill orders by contacting available candidates and more as directed
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Clear Admin People
51 - 200 Employees
See more Clear Admin People offers

Job description

Opportunity

We are looking for an AfterHours Consultant to support our clients Australian operations after the close of business hours.

Daily Responsibilities
  • Manage virtual reception for our client, handling inbound calls and emails
  • Address all associated admin tasks
  • Accomplish ad hoc tasks as requested
  • Assist clients in their job requests (Job Orders, Shift Queries)
  • Coordinate with clients and Branch Consultants with regards to job orders, absences, tardiness and replacement of candidates
  • As requested by Branch Consultants or clients, contact and place preferred candidates
  • Update clients on a candidate who confirmed and who needs a replacement
  • Cancel candidates as requested by Branch Consultants
  • Fill in the vacant orders by contacting available candidates
  • Create placements, update client cards and candidate cards using the clients existing system
  • Complete candidate confirmations for client rosters
  • Ensure the database is updated at all times
  • Complete candidates availability checks in preparation for Consultants to do the roster
  • Complete tasks and email requirements promptly
  • Screen resumes and book interviews as required
  • Conduct Reference Checks of the candidates
  • Screen candidates to check suitability on the job orders
  • Run virtual reception for offices as required
  • Deal with candidates pay queries
  • Liaise with Branch Consultants in a professional and timely manner
  • Contribute to the teams effort and complete all other tasks as requested or when required
Essential Attributes
  • With exposure in either the health care/medical-related or recruitment industry
  • Technologically adept, highly trainable in new skills and software
  • Proactive mindset with outstanding attention to detail
  • Ability to multi-task and manage competing deadlines
  • Strong team spirit and interpersonal skills
  • Flexibility to perform other relevant tasks as required by the clients
Minimum Requirements
  • Excellent verbal and written communication and email management skills
  • 1 to 2 years of BPO experience with strong call handling skills
  • Proficient with MS Office 365, particularly Outlook and Excel
  • Exposed to working on Mid or Graveyard shifts, weekends, holidays
  • Willingness to extend shift or serve as an On-Call staff to cover for a teammates shift when required
  • Fit to work status upon completion of the Pre-Employment Medical Exam with drug test & a valid NBI Clearance or initially a proof of confirmed appointment with the NBI to secure clearance

At Clear, you can enjoy the following:

  • Work-from-home (WFH) setup
  • PC set with freight expense coverage
  • Monthly electricity subsidy
  • Monthly internet subsidy
  • Attendance bonus
  • Employee referral incentive
  • Quarterly engagement activities
  • HMO with up to 3 free dependents
  • Group term life insurance coverage.

Interested? Apply Now!

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Open Mindset
  • Social Skills
  • Teamwork

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