Match score not available

Technical Support Engineer

extra holidays
Remote: 
Full Remote
Contract: 
Experience: 
Junior (1-2 years)
Work from: 

Azeus Systems Limited logo
Azeus Systems Limited SME https://www.azeus.com/
201 - 500 Employees
See more Azeus Systems Limited offers

Job description

Azeus Systems Limited is looking for a Technical Support Engineer to be part of our growing team for our product suite:

  1. Convene - diagnose, troubleshoot common problems, and identify solutions to resolve system and common issues
  2. Virtual AGM Platform - resolve technical issues raised during live meetings and provide ad hoc support needed by the facilitation, sales, and deployment teams 

This position requires flexibility and the ability to adapt to changing shift schedules as you may render technical support work on weekends and holidays, only when necessary.

Your Profile:

  • A graduate of Computer Science, Computer Engineering, or any course related to Information Technology, Engineering, and Mathematics
  • At least 1 year of experience in client-facing troubleshooting for both front-end and back-end systems
  • At least 1 year of experience in SQL
  • At least 1 year of experience in Java and web development (JavaScript, HTML)
  • Knowledgeable in the whole networking stack
  • Strong analytical and problem solving/troubleshooting skills
  • Ability to work well and react fast under pressure
  • Attention to detail
  • Able to work independently
  • Good written and verbal communication skills

Nice to have (knowledge or experience in):

  • Experience with WAFs like F5
  • Nginx
  • SIEM / ELK / Prometheus stack

For a regular position. Fresh graduates or candidates with good potential but less experience are welcome to apply (we provide trainings). 

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Independent Thinking
  • Calmness Under Pressure
  • Motivational Skills
  • Troubleshooting (Problem Solving)
  • Detail Oriented
  • Verbal Communication Skills
  • Physical Flexibility
  • Adaptability
  • Analytical Skills
  • Analytical Thinking

Technical Support Engineer Related jobs