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Customer Success Executive at Azeus Systems Limited

extra holidays
Remote: 
Full Remote
Contract: 
Experience: 
Junior (1-2 years)
Work from: 

Azeus Systems Limited logo
Azeus Systems Limited SME https://www.azeus.com/
201 - 500 Employees
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Job description

Azeus Systems Limited is looking for a Customer Success Executive to be part of our growing sales force for our product, Azeus Convene. Convene is a meeting and collaboration solution for Boards and Senior Leadership Teams. It was launched five years ago and has already been recognized by reputable institutions across the globe. Our client base has grown exponentially, and we have extended our global footprint in over 100 countries.

Visit azeusconvene.com for more information.

In this role, you will:

  • Report to the regional manager and the Head of Global Customer Success
  • Manage approximately 50 accounts 
  • Build and cultivate strong relationships with business decision makers and users within each account to influence adoption.
  • Partner with customers to identify their business requirements and determine how the product can be integrated in their processes.
  • Create and execute renewal, up-sell strategies with retention as focus
  • Own individual non-commercial KPI such as case studies, testimonials, and referrals
  • Report to managers all activities and key findings (risk & upsell opportunities, odd behaviors, etc.)
  • Document information in the teams CRM

Qualifications:

  • Great command of the English language (neutral accent)
  • At least 1 year of experience in account management or sales.
  • Any IT background or SaaS experience would be great

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Relationship Building

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