Student Success Advisor, Texas

Department / Area: Academics / Student Success
Reports To: Lead Student Success Advisor, Texas
Position Classification/ Type: Full-Time, Exempt / Salary
Location: Remote - Texas (Virtual Work Environment)

About Us

Stellar Virtual is a dynamic and rapidly growing Texas-based virtual company in an emerging space of innovation in education. Our mission is empowering families and unleashing potential. We serve parents of K-12 students who are unhappy with their current school or need an at-home/flexible learning environment. We offer tailored teaching we call uBu! that enhances the strengths of each unique student. Our School of One approach ensures that we are responsive and build relationships so that our students and families receive the time and attention they need. We believe in Education with Destination and provide each child with foundational skills for future planning.

Our Promise
A high-quality virtual school empowering families with dedicated staff focused on student outcomes and an exceptional customer experience, our program will enable students to thrive and unleash their full potential.

Our Mission
Empowering Families. Unleashing Potential. 

Our Culture & Values

• Kids First, Always!
  • Our actions, decisions, and behaviors are always grounded by what is best for kids.
• Respect
  • Assume positive intent with our students, families, and colleagues.
• Create, Collaborate, and Communicate
  • Demonstrate the skills we want our students to learn.
• Make Your Motion Matter
  • Prioritize, focus, and support company goals.
• Go the Extra Mile
  • Customer Service is everyone’s job.

Technology Aspect
To establish a clear duty of care, Stellar Virtual and its affiliates require all employees to cover the costs associated with acquiring and providing the equipment (i.e., computers, internet service, telephone, home office setup, etc.) associated with virtual employment.

Position Overview

Stellar Virtual is seeking a passionate and experienced Student Success Advisor to join our team in Texas! The Student Success Advisor plays a crucial role in supporting students. Reporting to the Student Success Advisor Lead, this position is instrumental in fostering a collaborative and reflective learning culture. As a Virtual Student Success Advisor, you will have the opportunity to make a difference in students' lives, collaborate with a passionate team, and contribute to innovative educational approaches. 

Essential Position Functions

• Fosters a culture of collaboration among colleagues within the virtual workplace, encouraging open communication and reflective learning.
• Offers organizational support to help students succeed in their coursework, with a focus on enhancing writing, critical thinking, teamwork, organization, and reading skills.
• Oversees the multi-step process of student registration, onboarding, and ongoing support throughout their schooling.
• Identifies students who may not meet the required study hours or are facing challenges in progressing through the curriculum, providing the necessary interventions and support.
• Facilitates the onboarding process for both parents and students, ensuring they are familiar with the technology and resources available.
• Enables the TEXT OPT-IN feature for parents and students to facilitate communication and engagement.
  
• Ensures that assessments maintain high standards of rigor and alignment to performance benchmarks.
• Ensures students are reading on grade level and that those in need of reading support receive appropriate assignments and assistance.
• Offers enriching experiences and team-building activities for students during the summer.
• Ensures that Learning Coaches are committed to supporting their child's current and future education.
• Coordinates and collaborates with the teaching staff in the development of Career Projects, promoting genuine career exploration across all grade levels.
• With the aim of ensuring all stakeholders share a common understanding, the Student Success Advisor helps articulate the school's mission and vision, enabling cooperative efforts to achieve desired results.
   

Education & Certification Requirements

• A high school diploma or equivalent is required; 
• Must be located in the State of Texas to be considered for this role.
• Organizational and time management skills.
• Strong written and verbal communication skills.
• Proficiency in Google Workspace, Microsoft Office, and other web-based tools.
• Ability to travel as needed.
• Successful completion of a required background check.
  
  

Available Benefits

• Medical Insurance (HMO and PPO)
• Dental Insurance (PPO)
• Vision Insurance (PPO)
• Health Savings Account
• Retirement Savings (401k and Roth IRA)
• Generous Paid Time Off (PTO)
• Disability (Short and Long-Term)
• Employer-Paid Life Insurance ($25,000)
• Company-Paid Holidays (10 Paid Holidays Year-Round)
• Nectar Employee Recognition Incentives

At Stellar Virtual, we embrace diversity and foster an inclusive and supportive work environment. We welcome applicants from all backgrounds and experiences. Stellar Virtual is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Notice: Employment with Stellar Virtual will be on an at-will basis. As such, this position description is not a contract or guarantee of employment for a definite amount of time. 

CompensationStarting at $38,000/Yr.