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Enrollment Advisor (Contract) - Remote

Remote:

Full Remote

Salary:

38 - 54K yearly

Work from:

California (USA)

Offer summary

Qualifications:

Bachelor's degree, Excellent communication skills, High emotional intelligence and empathy, Strong organizational skills and integrity in working.

Key responsabilities:

Guide patients through enrollment process
Conduct intake calls and assist with scheduling
Support patients to proceed to required actions
Hands-off processing stage including lab orders and payment facilitation

Revero Startup https://www.revero.com/

2 - 10 Employees

See more Revero offers

Job description

Revero is on a mission to reverse the autoimmune diseases epidemic. Revero integrates machine learning, personalized nutrition, and virtual care to address the root causes of disease. We have helped thousands of paying customers restore their health and live disease-free, and raised over $5 million from top-tier investors such as A16Z Scout and Goodwater Capital.

The Enrollment Advisor is the first member of the Revero team that prospective patients speak with during the enrollment process. Their job is to help people understand the benefits of the Revero program and how it can help them to achieve their goals. The Enrollment Advisor is meant to be a resource, supporter and source of information to make things easy for prospective patients throughout the onboarding process.

Responsibilities

Monitor patient progress through the onboarding pipeline and make sure that patients are moving through the enrollment process

Conduct Intake Calls with prospective patients, explaining Revero and getting them excited to start the program

Help with logistics including scheduling provider onboarding calls and making sure all health information has been submitted by the patient

Help patients to schedule labs if needed and submit lab orders on behalf of patients

Get patients over the finish line (e.g. if they’ve been medically cleared but haven’t paid, reach out to see how we can help)

Requirements

Four-year college degree

Outstanding verbal and written communication skills

High EQ and empathy with a strong desire to build relationships with patients and willingness to help others

Attention to detail and strong organizational skills with unquestionable integrity

Strong technological literacy to use various digital and virtual care platforms

Nice To Haves

Prior experience working with people directly in the following areas: sales, business development, outpatient nutrition counseling, motivational interviewing, implementing various behavior change techniques, health coaching, health counseling, etc

Growth mindset with openness to learn and set aside the ego

Comfortable with ambiguity and able to work independently

Ability to commit 20-28 hours per week with flexible hours

Bilingual (Spanish) written and verbal communication

For this role the compensation for candidates is $28/hr.