Senior DevOps Engineer

Title: Senior DevOps Engineer (EST US TIMEZONE)

Reports to: Director, DevOps & Information Security

Location: Remote, Ireland, Philippines or Eastern Europe region

**THIS ROLE MUST SUPPORT US EASTERN TIMEZONE AT LEAST 2X PER WEEK**

We are at an inflection point where the immersive experiences and generative ai is about to transform every aspect of communication, collaboration and learning. With an increasingly liquid workforce and a distributed customer base - every organization is rethinking the way it works and the way it builds and grows relationships. Built on the foundations of a proprietary and transformative core technology stack, our Metaverse as a Service (MaaS) is already used by some of the world’s most influential organizations to connect employees, partners, and customers in a new digital realm, breaking down barriers of time, space and language and helping bring people together, even when they’re physically apart. Born as a distributed company that celebrates multiculturalism, Touchcast has over 100 employees in North America, Europe and Asia. 

You will help us build functional systems that improve customer experience. DevOps Engineer responsibilities include deploying product updates, identifying production issues and implementing integrations that meet customer needs. If you have a solid background in software engineering and are familiar with Python and other tools mentioned below, we’d like to meet you. Ultimately, you will execute and automate operational processes fast, accurately and securely.

How you drive success:

• Analyze current technology utilized within the company and develop steps and processes to improve and expand upon them
• Provide detailed specifications for proposed solutions including materials, manpower and time necessary
• Work closely with engineering professionals within the company to maintain hardware and software needed for projects to be completed efficiently
• Work with command line and creating scripts for task automation
• Configuration for Ubuntu Linux (LTS versions) and Amazon Linux
• Develop and maintain CI/CD process, and associated development/release cycles for applications by accessing tools like Jenkins, Argo, etc.
• Working in regulation with industry-standard best practices in close coordination with integration and deployment team.
• Use configuration management tools like Ansible, Puppet, Chef, terraform etc.
• Build and handle VM’s
• Build, design and maintain cloud-based applications with AWS, Azure, GCP, etc.
• Manage software firewalls, IPS, WAF, and additional security layers (LDAP, SSO, 2Factor).
• Operate in Linux environment with good command over any scripting language such as Python or Bash.
• Manage AWS services such as Aurora, DynamoDB, ElastiCache, EC2 , ELB, Cloudfront, S3, Lambda, cloudwatch, Kinesis, EKS.
• Manage Azure services
• Always be thinking into optimize for less man effort and server throughout
• Understand risk management and the role you play in managing and reporting risks whether this is internal, financial, technical 
• Manage & lead additional projects as needed, under management direction/guidance

You will achieve your best if you have

• 3-5 years of DevOps experience
• 1+ years of programming experience
• Bachelor Degree or higher in Engineering or Computer Science or equivalent experience
• Have good written and spoken command of the English Language.
• Proficiency in development and release cycles
• Excellent understanding of Networking and underlying protocols
• Experience creating and maintaining scripts for task automation
• Strong knowledge on Web servers (Nginx), configuration on the web servers.
• Preferred Scripting languages proficiency: PHP , NodeJS, Python, Bash
• Experience with Systems and Tools:
  • Operating Ubuntu Linux (LTS versions) and Amazon Linux
  • Git (Bitbucket preferred)
  • Jenkins & Argo
  • AWS services and APIs (EC2, ELB, Cloudfront, Cloudwatch, S3, API Gateway, Lambda, Kinesis)
  • Microsoft Azure services and API’s
  • Automation tools (Ansible, Terraform, etc.)
  • Kubernetes

• Experience with Containers utilizing Kubernetes, Docker and associated platforms
• You always add clarity rather than complexity in a discussion
• Proactive, independent, curious, with a positive and collaborative attitude

Why join us?

• Work in a very fast-paced global and virtual/100% remote-first start-up where you can add  immediate, impactful & meaningful value: Working at a cutting-edge AI and metaverse company means that your work will have a significant impact on the world. You will have the opportunity to create products and services that change the way people interact with technology and with each other.
• Visionary leadership: A cutting-edge AI and metaverse company is led by visionary leaders who are passionate about the industry and committed to creating a better future. You will be inspired by their vision and leadership, and have the opportunity to learn from them.
• Be part of building a diverse and capable team as we learn, grow and scale: The best ideas come from collaboration, and as a cutting-edge AI and metaverse company that values collaboration and diversity, you will work alongside a diverse group of people with different backgrounds, experiences, and perspectives, and have the opportunity to learn from and collaborate with them 
• Meaningful work-life balance: A cutting-edge AI and metaverse company values work-life balance and understands that happy and healthy employees are more productive. We offer flexible work arrangements, flexible time off (where statutorily feasible), Summer Friday Off, generous parental leave where statute lacks, and other benefits that support a healthy work-life balance.
• Work in an asynchronous yet harmonious communication environment. 
• Although demanding, work is never boring. Our clients are some of the best-known brands globally and demand speed, responsiveness, and performance. There is plenty of opportunity for growth and career advancement: As a rapidly growing company, there are ample opportunities for growth and career advancement. You will have the opportunity to take on new challenges and responsibilities, develop new skills, and advance your career.