Job Description
Program Manager
Account Manager I
Who We Are
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.
UST is a mission-driven group of over 39,000+ practical problem solvers and creative thinkers in over 30+ countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.
Visit us at UST.com . **
You Are**
UST is looking for a qualified Program Manager with Data Warehouse experience to ensure quality delivery of end-to-end business solutions and to work with one of the leading healthcare providers in the US. The ideal candidate must possess an excellent background in extracting, transforming, and loading data into the warehouse. The candidate must possess excellent written and verbal communication skills with the ability and collaborate effectively with domain and technical experts in the team. **
The Opportunity**
- Lead the customer Projects/ Program
- Experience working in a SAFe Agile environment is mandatory
- Organizing and facilitating daily stand-up meetings, reviews, retrospectives, grooming, release planning, demos and other Scrum-related meetings
- Understand testing processes and development platforms for high-level IT Enterprise systems
- Tracking and communicating team velocity and sprint/release progress
- Assist the technical team with making appropriate commitments through story selection and task definition
- Collaborating with team, developing and maintaining team standards, tools, and best practices, including working agreements and definition of done
- Identifying and removing impediments and preventing distractions
- Maintaining process documentation, reports, and applicable dashboards in JIRA
- Serving as an Agile coach for implementing and socializing scrum to newly formed teams
- Ensure that all required Agile ceremonies are followed
- Participate in backlog refining, keep the team organized and focused
- Providing coaching and direction to team members
- Organizing and facilitating team interactions with other departments and vendors who do not practice scrum to deliver products on time
- Assisting with backlog maintenance, leading the team through long-term roadmap exercises, forecasting long-term project deliverables
- Assisting with internal and external communication, improving transparency, and broadcasting information, as needed
- Project Planning, including development of a project plan in MS Project
- Documenting project scope, budget, schedule, and organizational objectives
- Facilitating and leading team meetings that are cross-functional in nature
- Leading the project team through the implementation of the solution
- Managing vendor engagements, which may include facilitating selection processes, providing input into the Statement of Work, management of deliverables and vendor resources
- Conducting project closure, and ensuring proper operationalization of effort
- Publishing Status reporting on a weekly basis
This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required. **
What You Need**
- Experience executing Waterfall projects.
- Data Warehouse experience is mandatory
- Scrum Master & SAFe Agile certification
- Should have extensive knowledge in managing data warehouse projects.
- Experience in SAFE principles
- Good communication skills
- Minimum 10 years of project management experience and 5 years of Program Management experience
- 5 years of Scrum Master experience
- Expert level facilitation and communication skills: ability to facilitate teams through tough conversations and maintain a positive and supportive team environment.
- Ability to respond quickly, flexibly, and positively to change, using it as an opportunity to learn, develop, practice, and support the organization.
- Ability to collect and analyze data.
- Ability to manage a budget within Excel.
- Excellent conceptual, analysis, organizational, and problem-solving skills
- Capable of defining problems, collecting data, establishing facts, drawing conclusions, and recommending solutions
- Microsoft Office Suite proficiency including Team Foundation Server
- Preferred: Master’s Degree in Computer Science or similar technologies
- Must-Have: Bachelor’s Degree in Computer Science or similar technologies
Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. As required by local law, UST provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York, or Washington as set forth below. **
Role Location: Remote
Compensation Range:** $96,000-$144,000
Our full-time, regular associates are eligible for 401K matching, and vacation accrual and are covered from day 1 for paid sick time, healthcare, dental, vision, life, and disability insurance benefits. Depending on the role, some associates may also be eligible for stock options. **
What We Believe**
We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion, and to place people at the center of everything we do. **
Humility**
We will listen, learn, be empathetic and help selflessly in our interactions with everyone. **
Humanity**
Through business, we will better the lives of those less fortunate than ourselves. **
Integrity**
We honor our commitments and act with responsibility in all our relationships. **
Equal Employment Opportunity Statement**
UST is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
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