Tier 1 Payroll Support Specialist

Do you love to build, innovate, create and collaborate? Come grow your career and make an impact with PrimePay - a growth focused, flexible and established Human Capital Management (HCM) SaaS technology company.

As we continue our evolution and growth into a leading HCM SaaS technology provider to businesses, we are seeking our next Tier 1 Payroll Support Specialist. The Tier 1 Payroll Support Specialist is responsible for building and solidifying relationships with our clients. Because our clients aren’t just a number, they’re family.

At PrimePay, we are seeking those excited to build, create, and innovate. We are problem-solvers who move quickly, collaborate with agility and differentiate through people, purpose and commitment. With a 30+ year history, we are writing the next chapter of our journey with a focus on great technology, a People First Culture and a commitment to personal and professional growth. At PrimePay, our extraordinary people create our future every single day. Interested? Join us in our evolution!

A day in the life of a Tier 1 Payroll Support Specialist may vary, but you can always count on:

• Being the primary contact for processing our client's payrolls and providing online payroll support
• Guaranteeing payrolls are processed timely and accurately
• Processing new hires, changes, deductions, etc. for the clients
• Provide technical support, answer questions, and troubleshoot any issues
• Completing adjustments, as needed, to help with tax compliance
• Assisting with quarterly and annual reporting requirement

If this sounds like you, then you probably have these qualities we’re looking for too. We need someone who:

• Is a great problem solver and has proven customer service skills
• Has a shining attitude and is optimistic
• Knows their way around a computer
• Isn’t afraid to jump into a new software program (must be tech-savvy)
• Finds multi-tasking second nature
• Can’t wait for the next level of their career

PrimePay Offers:

• A competitive salary in the $17 - $25/hour range based on experience
• Access to personal, group training and career advancement
• Leadership development through individualized support and career mentoring
• Medical, dental and vision insurance, 401(k) with match, paid time off, paid holidays, flexible spending account, life insurance and STD/LTD