Bausch Health is a global company that develops, manufactures, and markets a differentiated product portfolio across multiple high-growth therapeutic areas including Gastroenterology, Generics, Neurology, Ortho Dermatologics, Medical Aesthetics and Dentistry. We are delivering on our commitments as we build an innovative company dedicated to advancing global health. Each day, Bausch Health products are used by over 150 million people around the world.
Our approximately 7,000 employees are united around our mission of improving people’s lives with our health care products.
Field Reimbursement managers act as the subject matter experts in compliantly educating healthcare provider (HCP) staff on Customer Support Programs while addressing patient-specific reimbursement and access needs. The FRM builds and maintains professional relationships with key account contacts in an assigned geography. FRMs must work seamlessly and compliantly in coordination with all customer support services, specialty pharmacies, and other field teams while supporting patient access. Field Reimbursement Managers are seen as strong individual contributors displaying leadership skills contributing to business impact with peers and customers. FRMs specific responsibilities include:
- Demonstrating working knowledge in commercial and government reimbursement/access, as well as deep payer market expertise in their geographic region
- Compliantly communicating with internal stakeholders, specialty pharmacies, and customer support program personnel to navigate the patient access and reimbursement experience
- Demonstrating strong problem-solving skills related to complex patient access challenges across payers and specialty pharmacies
- Educating HCP staff on prior authorization requirements, coverage status, and payer appeals requirements, processes and timelines
- Training HCP staff on customer support programs for the supported portfolio
- Improving the customer experience by condensing complex issues into simple solutions
- Educating office staff regarding patient financial assistance and alternate funding options for the uninsured and underinsured.
- Leveraging expertise and skills to improve competencies of peers
Basic Qualifications:
- Bachelor’s Degree
- Minimum three years of work experience in any of the following areas:
- Patient Navigation
- Payer
- Reimbursement
- Specialty Pharmacy
- Pharmaceutical Sales
- Excellent computer skills, including knowledge of Microsoft Office products including Outlook, Teams, Excel, Word, and Power Point
- Strong written and verbal communication skills
- Experience working with customers via virtual meeting platforms
- Ability to manage expenses within allocated budgets
Additional Skills/Preferences:
- Demonstrated ability to conduct field-based customer support and education related to payer coverage and payment processes
- Experience working with physician practices, navigating patient assistance programs and similar pharmaceutical support programs
- Understand HIPAA rules and regulations related to patient privacy
- Executive level presentation skills expertise
- Live within or xx miles of assigned geography
Travel Percentage:
Benefits package includes a Comprehensive Medical (includes Prescription Drug), Dental, Vision, Health Savings Account with company contribution, Flexible Spending Accounts, 401(k) matching, 3-weeks paid time off plus 6 days paid sick time (unless a state or city-specific policy applies) to start (pro-rated for new hires), Employee Stock Purchase Plan, tuition reimbursement, parental leave, short-term disability, long-term disability, life insurance, accidental death & dismemberment insurance, 12 paid holidays (including floating holidays), Employee Assistance Plan, commuter benefit, recognition awards, voluntary benefits (including Identity Theft, Student Loan and Breast Milk Shipping), employee referral bonuses and employee discounts.
As required by law, Bausch Health provides a reasonable range of compensation for roles that may be hired in the US. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For this role, the range of starting pay for this role is $145k - $165k.
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This position may be available in the following location(s): [[location_obj]]
Bausch Health Companies Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates collaboration.
If a candidate needs a reasonable accommodation/adjustment due to physical or mental health impairment for any part of the application process, they are encouraged to send their request to humanresources@bauschhealth.com or call 908-927-1400 and let us know the nature of the request and their contact information. Please be sure to include the job requisition number.
Job Applicants should be aware of job offer scams perpetrated through the use of the Internet and social media platforms.
To learn more please read Bausch Health's Job Offer Fraud Statement (https://protection.greathorn.com/services/v2/lookupUrl/c29afa19-107c-4ce0-9f8c-cdaacd1f6318/176/af4e247fc99befe729755d44229317a5dc5e5807) .
Bausch Health is an EEO/AA employer M/F/D/V.
