Business/Technical Analyst

IQBG is a leading provider of enterprise information management (EIM) solutions to highly regulated industries and the public sector. Our core competencies include ECM, records management (RM), business process and customer experience management, information exchange, and the design and automation of discovery-related processes. Our subject matter experts (SMEs) and engineers combine industry intelligence with leading technologies to provide a broad range of services in strategy; operations; information technology (IT); systems engineering and integration; and organization, change, and program management.

The IQ Business Group (IQBG) is currently recruiting for a Business/Technical Analyst in Texas to be able to support Texas-based clients. If you have experience with eliciting business requirements, envisioning automating business processes solutions, and hands-on technical delivery, please keep reading!

We are looking for a person that can wear a few hats depending on the engagement. We are looking for candidates with records management experience, especially in the federal space. Your technical background will be leveraged.

What the Business/Technical Analyst will do - Job Description:

• At least 3 years working in the federal records management space

• Analyze business requirements

• Understand the problem domain and envision automation to realize the objectives

• Document business requirements through visualizations such as wire-frames and business process diagrams

• Understand and create workflow diagrams (swim-lanes)

• Define a project’s technical solutions/options using cutting edge technology. Design a positive user experience

• Learn core ECM tools we leverage in the marketplace (OpenText, M-Files, MS SharePoint Online)

• Knowledge of (preferred) or aptitude to learn complementary tools we use to supplement the core. Eventually become an Expert at one or more of these. (OT Content Suite / Extended ECM, M365, M-Files, AvePoint)

• Evaluate all development options and use creativity and independent thought to improve the user experience

• Document and present solutions/options to client

• Support clients/end-users

Requirements

• Bachelor’s degree in business, computer science or other relevant area

• Texas-based with preference for candidates who live within the Houston or Austin markets

• Some programming experience is nice, but not required

• The confidence and communication skills to interface directly with clients

• Accountable for commitments/assignments. Deadline driven

• The aptitude to research, learn and grow on your own

• A positive attitude toward constant challenges

• An open mind toward different approaches

• Ability to work both independently and in a team-oriented, collaborative environment

• Constant professional communication with peers and superiors

• Constructive contributions to ongoing brainstorm and problem-solving

• Strong problem-solving skills

• Solid written and verbal communication skills

• Strong interpersonal skills

• MS Office skills, include MS Visio

• Eye for consistency in deliverables

• A highly motivated and professional approach

• Ability to prioritize and manage multiple tasks

• Must be willing to travel up to ~40% (on subsequent engagements)

The IQ Business Group is an EEO/AA employer. The IQBG conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, gender identity/expression, disability, citizenship status, genetics, or status as a Vietnam-era, special disabled and other covered veteran status.