Job Title: VP of Product
Department: Information Technology
Reports to: Chief Technology Officer
Location: Remote
Schedule: Monday-Friday, 9am-5pm EST
Compensation: $190000 - $218500
Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health’s groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone.
Position Overview: The VP of Product is responsible for developing product strategy and driving innovation to bring new products and services to centers in order to support Vibrant’s mission. This person has a proven track record of building and managing effective product teams, and bringing impactful products to market in a heavily regulated environment. Vibrant is currently building a product organization and practice. Practitioners who are experienced in building product capabilities within an organization are strongly desired. **
Job Duties And Responsibilities**
- Leadership: Serve as the senior leader of product for the organization, responsible for defining and articulating the vision and strategy of the organization’s product portfolio and Product Office. Partner with other senior leaders to align product roadmaps to strategic vision. Effectively articulate the value and champion the adoption of Vibrant’s products with key stakeholders.
- Product: Co-develop the vision, strategy, and plans for the product portfolio across programs. Build the infrastructure needed to support a robust and effective Product team and function.
- Team Leadership: Build, integrate, and lead the Product team, providing overall leadership and guidance to the function including: product management, product design and product marketing. Cultivate a collaborative culture within the team and across the organization that focuses on supporting the help-seeker as well as the communities with which Vibrant collaborates.
- Define and communicate a compelling product vision aligned with the organization’s mission and goals
- Develop and maintain product level OKRs that are understandable both by internal and external stakeholders
- Interface and build key relationships within Vibrant to build and deliver prioritized product roadmaps and continually improve products
- Manage relationships with partners outside of Vibrant so that product work is less demand-driven and more outcome focused - specifically governmental (federal and state) and the network of crisis centers
- Build and manage a high-performing product team, driving transformation on ways of working best practices
Key Skills
- Proven experience in product management and leadership roles, preferably within a nonprofit mental health, and/or health setting
- Exceptional leadership and team management skills, believes in a non-hierarchical culture of transparency, safety, and trust
- Strong communication skills with ability to communicate complex messages and trade-offs and tell a compelling story
- Strong problem solver with ability to manage and lead the team to drive toward outcomes
- Passion to challenge the status quo and find innovative solutions and drive out of the box ideas – loves and embraces change
- Organizational change management strategies/tactic and championing product transformations
Key Qualifications
- Mission & Values Alignment: Deep belief in the mission and vision of Vibrant Emotional Health, its commitment to DEIB and building an anti-racist organization. A commitment to work with individuals and families to help them achieve mental and emotional wellbeing. Alignment with our core values: lead the way; respect; commitment to excellence; be well.
- Organizational Leadership: Strong organizational leader with a track record of working with and through other senior leaders and members of an organization to drive mindset shifts and organizational change during hyper-growth. Leadership experience must include effective change management, vision setting, and innovation, and setting clear priorities, goals, and road maps at the enterprise level and for teams.
- Team Leadership: Adaptable team leader with proven ability to manage and develop a thriving team at appropriate scale. Astute driver of strategy, including managing teams through strategic pivots and inspiring teams around mission and purpose. Able to engage and collaborate with all levels of staff, and key stakeholders.
- Product Depth: Expertise in leading product management function in relevant business environment. An ability to bring experiences to market and drive product adoption with non-technical audiences.
- Domain Expertise: Experience working in a business environment that has sufficient overlap with Vibrant's core focus and operating framework.
Required Qualifications
- 10+ years of experience in product management, with a proven track record of delivering successful products to market
- Bachelor’s or Master’s degree in business administration, engineering, computer science, or a related field.
- Experience leading cross-functional teams and managing direct reports
- Strong strategic thinking and problem-solving skills
- Excellent communication and presentation skills
- Demonstrated ability to work in a fast-paced, collaborative environment
- Passion for co-creating and championing product work.
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws.
"Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from an @vibrant.org email address"
