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Head of Product Management at interface.ai

Remote:

Full Remote

Contract:

Full time

Experience:

Expert & Leadership (>10 years)

Work from:

United States

Offer summary

Qualifications:

Bachelor's degree in Computer Science, Engineering, or related field. Master's degree preferred., 10+ years of experience in product management with a focus on Conversational AI or NLP., Proven track record of building and scaling AI-powered products in the financial services industry..

Key responsabilities:

Define and execute product vision and strategy for Conversational AI solutions aligned with business goals.
Lead product roadmap development based on customer needs and market trends.
Collaborate with cross-functional teams to drive new product development.
Gather feedback from customers to inform product strategies and mentor product team.

interface.ai Scaleup https://www.interface.ai/

51 - 200 Employees

See more interface.ai offers

Job description

Get to know us first!

Interface.ai is a leading Conversational AI SaaS company focused on providing cutting-edge solutions to the financial services industry. We serve close to 100 financial institutions today. We are one of the fastest-growing AI + financial technology companies in the industry, and we have grown 1600% in the last one year and recently featured as one of the top 100 fastest-growing fintech companies in Silicon Valley. Our mission is to empower every financial institution to scale efficiently and help its customers achieve financial wellness.

Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. We are 120+ people strong with employees spread across India and US locations.

LinkedIn - https://www.linkedin.com/company/interface-ai/

This role reports to our CEO who has 10+ years of product management experience. We are passionate about leveraging advanced technology to solve complex problems like financial wellness. We are seeking an experienced and highly technical Director of Product to lead our Conversational AI product initiatives. The ideal candidate has a strong background in developing and managing AI-powered solutions for the financial services industry and a proven track record of delivering innovative products from concept to market.

What you will do:

Define and execute our Conversational AI solutions' product vision and strategy, ensuring alignment with overall business objectives.
Own the product roadmap, prioritizing features and enhancements based on customer needs, market trends, and competitive analysis.
Collaborate closely with cross-functional teams, including engineering, design, and sales, to drive the development and launch of new products and features.
Develop and maintain deep domain expertise in Conversational AI and the financial services industry, staying up-to-date on relevant trends and technologies.
Lead customer discovery efforts, gathering and synthesizing feedback to inform product development and go-to-market strategies.
Manage and mentor a team of product managers and analysts, fostering a culture of innovation, collaboration, and continuous improvement.
Establish and track key performance indicators (KPIs) to measure product success and drive data-driven decision-making.
Develop and maintain relationships with strategic partners, industry influencers, and customers to stay ahead of market needs.

What you bring:

10+ years of experience in product management, with a focus on Conversational AI, natural language processing (NLP), or related fields.
Proven experience in building and scaling AI-powered products from 0 to 1 and 1 to 10, preferably within the financial services industry.
Strong technical background, with the ability to understand complex AI technologies and effectively communicate with engineering teams.
Exceptional leadership and interpersonal skills, with experience managing cross-functional teams.
Solid understanding of the financial services industry, its unique challenges, and regulatory requirements.
Demonstrated ability to think strategically and make data-driven decisions.
Outstanding written and verbal communication skills, with the ability to present complex ideas clearly and effectively.
A passion for Conversational AI and a commitment to improving customer experiences in the financial services industry.
Bachelor's degree in Computer Science, Engineering, or related field. Master's degree preferred.

#LI-REMOTE

Benefits

Remote First Policy
Comprehensive Insurance Policy
A chance to have a big impact early in your career

At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.