We’re looking for a self-motivated Benefit Specialist III-REMOTE who has a passion for challenges, innovation, and helping people to achieve their goals.
ABOUT INFOSYNC SERVICES
Multi-unit business operators often find accounting and payroll to be frustrating and expensive. InfoSync provides the people and technology so they can focus on their core business.
With over 11,000 locations using our services across 90 different brands, InfoSync is the leading provider of outsourcing services for multi-unit businesses.
WHY WORK FOR INFOSYNC?
At InfoSync, we know that you want to be a valued employee. In order to do that, you need a job with purpose, development, and opportunity for growth. We believe everyone should feel a part of a bigger purpose and enjoy coming to work every day. That is why we’ve hired over 700 employees who help us achieve our mission, vision, and our values.
Mission: Be the leading provider of outsourced business solutions through insight and innovative technologies, the development of people, and delivering excellent customer service.
Vision: Power people, enabling them to maximize their success.
Values: People, Teamwork, Respect, Integrity, Accountability, and Purpose
ABOUT THE ROLE
As a part of the InfoSync team, you will be working closely with staff across all departments to deliver excellent customer service to clients across diverse brands. The Benefits Specialist III is responsible for the administration of benefits in the HR System, for ensuring the accuracy of the associated payroll deductions for all benefits and retirement programs, including medical, dental, vision, life, & short-and long-term disability, and for coordinating with employees, clients, and third-party vendors to support these functions.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Coordinate the daily processing of benefits deductions through the payroll cycle.
2. Document and maintain administrative procedures for assigned benefits processes.
3. Ensure timeliness and accuracy of required reporting.
4. Submit employee contributions withheld through payroll deduction for 401(k), HSA, and FSA plans to the vendor
5. Respond to benefit and other general inquiries from vendors, managers, and employees on plan provisions, benefits enrollments, and status changes.
6. Provide necessary reports to client and third parties to support them with the administration of their employee benefit plans.
7. Coordinate and troubleshoot issues that arise through the transfer of manual extracts to third-party vendors.
8. Assist HRIS Project Manager with open enrollment projects using the HR System.
9. Perform audits of benefit elections in the HR System post open enrollment
10. Review and interpret benefit plan documents
11. Perform quality checks of benefits-related data in the HR system to ensure the transfer of accurate information to third-party vendors.
12. Determine employee eligibility for entry into benefit plans per ACA and plan rules, and make appropriate employee notifications.
13. Evaluate and work with the client to revise internal processes to reduce costs and increase efficiency.
14. Process and maintain documentation for proof of life event changes with employees, vendors, and clients
15. Distribute enrollment materials to employees, and complete employee plan enrollments, life event changes, and terminations within the payroll and vendor systems as needed.
16. Manage the annual 401(k) catch-up contribution enrollment.
17. Reconcile monthly vendor invoices and submit request for payment.
18. Manage employee arrears reporting and payments
19. Manage COBRA benefit enrollments and coordinate premium collection
20. Process and administer all leave-of-absence and FMLA requests and coordinate premium collection.
21. Completing annual ACA 1095 template review
22. Special projects as assigned.
Competencies
1. Ethical Practice
2. Proven ability to handle multiple projects and meet deadlines
3. Ability to understand and follow written and verbal instructions
4. Excellent written and oral communication skills
5. Ability to work with all levels of management
6. Ability to manage priorities and workflow
7. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
8. Proficient with the Microsoft Office Suite products to include Outlook, Word and Excel
9. Proven business acumen skills
10. Good judgment with the ability to make timely and sound decisions
11. Ability to work in a team-oriented environment.
12. Self-motivated with the ability to work independently and confidentially
13. Able to effectively manage client relationships
14. Strong organizational, problem-solving, and analytical skills
15. Advanced experience working with HR and benefits enrollment systems
16. Understand and interpret benefit plan documents
17. Thorough understanding of regulations governing benefits plan administration
18. Benefit management expertise
19. Knowledge of benefits compliance
Required Education and Experience
High School Diploma and/or Associates Degree and three to five years of related employee benefits administration experience
Preferred Education and Experience
Associates Degree and three to five years of related employee benefits administration experience, and CEBS, SHRM-CP, or SHRM-SCP professional designations
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