Duration & Type: 9 months contract, extendable
Location: Remote
Responsibilities:
- Serve as the technical and functional expert on the Veeva Vault applications (QualityDocs, Regulatory Information Management (RIM), Quality Management System).
- Responsible for implementing configuration change requests on lifecycles, workflows, security settings, objects, and document types/subtypes.
- Provide Veeva administration and operational support including user and security management, hierarchies, roles, data management, workflows and report creation as necessary.
- Participate in requirements gathering efforts (Business Process/Functional and Technical Specifications) for the Veeva applications.
- Coordinate with Veeva Managed Services for Veeva product releases and resolution of any major issues in the application.
- Responsible for risk assessment of changes in the quarterly releases across all Veeva applications.
- Monitor alerts and troubleshoot critical production issues impacting end-users, including system unavailability and data integrity issues.
- Work directly with the support teams to bring open help desk issues to a resolution by triage and monitoring progress.
- Provide training support for new Veeva users.
- Oversee and participate, as needed, in system and user acceptance testing including IQ/OQ/PQ.
- Draft and lead IT Change Control Process as required for Veeva Vault Applications
Required:
- 10+ years of experience in Information Technology
- 3+ years of experience in Pharma domain implementing/configuring Veeva CRM, Veeva Vault or other Salesforce solutions
- Experience in end-to-end Veeva implementations as a Technical Lead or Technical Architect
- Hands-on expertise in configuring Veeva
- Knowledge of Integration of Veeva with other downstream applications using Informatica and/or other ETL tools
- Application development/architectural experience utilizing Apex, VisualForce, and SOQL, Web service and data migration
- Experience in building Web Service enabled applications (SOAP and RESTful)
- Veeva Vault Administrator certification
- Understanding of life sciences content management principles, types, and taxonomies
- Familiarity with 21CFR Part 11, regulatory compliance and validation standards
- An advanced degree is a plus
For consideration, please send resume to career@infoquestgroup.com
