Project Manager

About Us

Thoucentric is a niche management consulting firm focused on helping organizations overcome business challenges, maximize growth & overall performance through effective problem solving, efficient people, process and technology solutioning, end to end execution and management.

We have been certified Great Place to Work by AIM and have been ranked as "50 Best Firms for Data Scientists to Work For"

We help clients with Business Consulting, Program & Project Management, Digital Transformation, Product Management, Process & Technology Solutioning and Execution including Analytics & Emerging Tech areas cutting across functional areas such as Supply Chain, Finance & HR, Sales & Distribution.

We are a group of seasoned professionals having diverse industry, solution and product experience thereby making us effective business liaisons. We are 400+ consultants strong coming with strong diverse background fueling our growth story in India and across four other global locations viz. US, UK, Singapore and Australia.

Job Description

At Thoucentric, we work on various problem statements.

• The most popular ones are -
  • Building capabilities that address a market need, basis our ongoing research efforts
  • Solving a specific use case for a current or potential client based on challenges on-ground
  • Developing new systems that help be a better employer and a better partner to clients
• All of these need the best of minds to work on them day-to-day; and we do exactly that!
• Your contribution to organization development is as important as outward facing consulting.
• We are invested in both, employee growth and client success!

Requirements

Main Job Purpose:

• Innovation PMO is part of our Project Management, and is aligned to client’s Growth Fundamentals to deliver impactful innovation.
• For reference, the Innovation PMO’s mission statement is “We are the go to team for facilitating excellent project delivery in innovation. Our people, processes, tools and systems provide the expertise to challenge timelines in order to accelerate plans or combat delays, putting the appropriate risk profile in place. Our support enables decision making to happen at the right time, with the right information, always ensuring we are aligned with Clients vision and objectives”.
• Innovation PMO is a specialist department responsible for providing professional management to complex innovation projects to ensure quality and improve reliability of on time delivery. As part of a service function for the BPC division, our PMs are always looking to add value to innovation projects, assessing the best approach and ways of working to suit and enhance the cross functional teams they support. This role is varied and challenging and will need someone who can adapt and flex their approach to set themselves and their project teams up for success.
• Innovation Project Managers are responsible for the planning, governance and facilitation of allocated complex innovation projects (3-4 complex project on a rolling basis). They are expected to drive ways of working with cross functional specialists as project teams to achieve better, faster and more efficient innovation project delivery, utilising digital tools where possible.

Key Accountabilities:

• Management of the BPC and HC Innovation PMO Operation (Resource Allocation, Monitoring & Reporting) – working with Senior Stakeholders across both divisions to understand strategic priorities, goals and objectives within the Categories. Allocate the appropriate level of PMO services to support in delivering against objectives, track progress and report back. Attendance to LT’s is required on a regular basis to provide ongoing visibility of PMO offering, project pipeline and upcoming capacity.
• Innovation PMO Centre of Excellence - Define and land service offerings that support Innovation PMO in being a Centre of Excellence. Lead key workstreams of the Innovation PMO Roadmap that enhance offerings from PMO. Be an active and integral part of the Innovation PMO Centre of Excellence – provide additional services that support project and programme teams within UL (e.g. workshop facilitation, training, risk assessment sessions etc.)
• Drive Best in Class Reporting & Quality Data – Utilise available tools and systems to drive accurate and timely reporting, both internally to support in running the operation and externally to key stakeholders. Utilise and promote Phoenix across the division, supporting with and cascading information on system updates and improvements. Overall responsibility for driving division innovation speed improvement and delivery, through adoption of standard tools, project management discipline and Risk analysis. Develop and drive Portfolio Management process and corresponding reporting.
• Define and Land Process Enhancements & Improvements – Process improvement of the PMO offering and positioning this with the divisions. Develop and drive new capabilities and methodologies to enable timely and fast delivery of complex innovation projects.
• Team Leadership – Lead a team of Project Managers and remote Associate Project Mangers made up of internal FTEs and third-party representatives, supporting superior and reliable project delivery for PMO managed projects. Understand capabilities, skills and development opportunities that ensure the team members are set up for and can achieve success. Rapidly gain in-depth understanding of the overall business priorities, technologies and processes across the Division to guide project managers in project understanding and problem-solving process.
• Communication & Engagement – Communicate and engage with divisional stakeholders at varying levels and in a multitude of locations. Provide visibility of the PMO services offered and raise the awareness of the team and the value it brings (e.g. formal meetings, ad-hoc presentations, status updates).
• Be a representative and advocate of the Innovation PMO team

Professional Skills:

• Strong Division and innovation process knowledge - Must understand the category to create aligned and scalable processes
• Proven knowledge and experience of project delivery within fast paced business. Proven experience in managing innovation and development projects to achieve successful project outcomes
• Project Management: External certification (e.g. IPMA, APM, PMI, Prince2)
• Strong experience and skilled in MS Project
• Strong relationship building and interpersonal skills, experience in leading, coaching or mentoring teams and individuals directly
• Effective communicator at all levels, with the ability to impact and influence.
• Good presentation skills are required, plus the ability to conduct effective meetings and presentations with large teams.
• Able to demonstrate good capability in problem solving, decision making and making sound judgement in time pressured situations
• Holding teams accountable for delivering against plan, being assertive but not aggressive
• Ability to think strategically to support the development of the Innovation PMO team
• Effectively lead and influence change management
• Professional and positive approach – a can do attitude with a willingness to go the extra mile when required. Dynamic, self-motivated and self-sufficient.
• Ability to cope with pressure and ability to flex and adapt ways of working to suit the environment

Experience Required:

• A solid understanding of innovation / NPD Processes is essential
• At least 6 years of Business experience, preferably in Project Management
• Experience in leading, coaching or mentoring teams and individuals.
• Operations experience in FMCG products (supply chain, manufacturing, consulting, technical, finance or business), BPC/Home Care division experience is desirable
• Experience working with 3rd Party providers would be useful
• Experience in workshop facilitation or training development / delivery is desirable

BenefitsBenefits

What is in it for You:

• Be part of the exciting Growth Story of Thoucentric!
• Work on projects that help you stay ahead of the curve. Not just exciting projects, if you are a self-starter, you will also get multiple opportunities to design, drive and contribute to the organizational and practice initiatives.
• Challenge yourself in an environment with higher expectations ensuring constant learning curve and steep growth opportunities
• Be part of One Extended Family. We bond beyond work - sports, get-togethers, common interests etc. Work in a very enriching environment with Open Culture, Flat Organization and Excellent Peer Group.