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extra holidays

Remote:

Full Remote

Contract:

Full time

Work from:

Poland

Offer summary

Qualifications:

Passionate and self-driven individual, Desire to work in fast-growing startup.

Key responsabilities:

Provide excellent customer service support
Collaborate with team and deliver results

Zowie Computer Software / SaaS Startup https://getzowie.com/

11 - 50 Employees

See more Zowie offers

Job description

About Zowie:

At Zowie, we believe that buying online should feel like walking into your favorite local shop: personal, friendly, and easy. Our mission is to recreate offline shopping experiences online - but better. Zowie brings speed and empathy to customer interactions. Our platform automates responses to repetitive questions around return policy, order status, etc. and saves time for customer service agents, who can then proactively turn website visitors into paying customers. It can work as an add-on with existing tools (Zendesk, Shopify, Gorgias, etc.) or become a standalone customer service platform.

We are:

🚀 Growing fast. We plan on keeping the Team growing! You’ll have a lot of autonomy and impact as we grow.

🏈 Like a sports team. We take ownership of our work and believe in personal accountability. At the same time, we work together, support each other, and focus on winning as a team.

🧑‍💻 Remote-first and hours are flexible. We allow everyone to figure out the best ways to collaborate with their team. It’s about delivering, not about reporting hours. Those in Poland can work from our offices in Krakow and Warsaw.

We strive to be:

💪 Ambitious and innovative. We don’t settle on existing solutions and keep looking for better ways to tackle challenges.

👻 Bold and free-thinking. We trust our employees to find the best solutions.

🤸‍♀️ Agile and high-performing. We work smarter, not harder. We use our OKRs to keep ourselves focused.

🤠 Unafraid of change. Zowie is growing and the market is changing. We thrive in an ever-evolving environment.

Interested in joining us?

Zowie is growing at the speed of light! This year alone, we plan on doubling the size of our team to 80 people. We’re currently hiring for roles in Poland, Europe, and the USA.

And maybe we just don’t know that you’re exactly the person we need?