Strategic Account Manager - Retail & Consumer Goods

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Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

Our RCG Enterprise team is looking for a highly accomplished sales professional to join us as a Strategic Account Manager for one of our most exciting, top-tier Retail and Consumer Goods customers in Germany. This is an exceptional career opportunity for an experienced individual eager to further their career in a dynamic and fast-paced environment, working with one of the key strategic customers.
 

Your Impact

A successful Strategic Account Manager leverages their consultative selling expertise to drive engagements at C-level, while building and managing a customer-centric team. You'll skilfully balance short-term delivery and results with long-term strategic partnerships. As a compelling communicator, you'll act as a trusted advisor, deeply understanding your client's unique business challenges and goals and communicate across levels. You'll advise the customer on the Salesforce Platform, evangelizing AI-powered solutions that empower them to achieve their business objectives and innovate within their organizations.
 

Your Responsibilities

• Responsibility for a key strategic account within the Retail & Consumer Goods sector, headquartered in Germany.
• Coordinating a complex virtual team within a matrix organization to ensure one Salesforce vision, seamless customer experience and account growth.
• Engaging with C-Level decision-makers to position Salesforce solutions through strategic value-based selling, specific visionary POV, business case definition, ROI analysis, references, and analyst data.
• Driving significant coordination among internal groups such as Sales Engineers, Sales Specialists, Marketing, Business Development, Professional Services, Strategy Partners, Executives, and Partners to execute a cohesive account strategy.
• Partnering with GSIs and Services to ensure the successful delivery of contracted business solutions and technical implementations.
• Owning additional key initiatives for Salesforce Retail & Consumer Goods.
• Providing mentorship and guidance to other team members and virtual resources.
   

Your Qualifications

• Consistent track record of selling complex enterprise software or technology solutions to C-level executives within large, strategic accounts.
• Ability to convey leadership, direction, and confidence in every interaction via adopted communication style depending on audience (such as top down for C-level).
• Demonstrated experience in defining and executing comprehensive account strategies for complex strategic accounts including long-term vision balanced with annual quota planning.
• Experience thriving in high-paced, high-pressure settings, coupled with the ability to execute and perform effectively under uncertainty.
• Proven ability to design and run strategic workshops, draft compelling strategic Points of View (POVs), and orchestrate their delivery within a complex account setup.
• A natural excitement for and strong point of view on industry trends, with a proven ability to build a compelling narrative around digital transformation within the dynamic Retail and Consumer Goods sector.
• Ability to deliver accurate Sales forecasts and consistently achieves revenue goals.
• Business fluency in both German and English is essential.

Benefits & Perks
Check out our benefits site which explains our various local benefits, including well-being and education reimbursement, stock purchasing programs, generous parental leave, adoption assistance, fertility benefits, and many more.

Accommodations
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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

We warmly invite applications from individuals with a severe disability status (Schwerbehinderung). Salesforce is committed to equality and creating a workplace that reflects society. We set ambitious goals for representation, emphasize accessibility and inclusion, and continuously learn and improve. Learn more about our inclusion initiatives here (https://www.salesforce.com/company/accessibility/workplace-resources/#ally-sf-benefits). In 2019, Salesforce joined The Valuable 500 to champion disability inclusion in business leadership.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.