Senior Account Manager – Growth & Expansion

Remote: 
Full Remote
Contract: 

Offer summary

Qualifications:

3–5+ years in account management, business development, or strategic partnerships., Strong commercial acumen with a focus on driving revenue., Excellent communication and presentation skills., Experience in AI/SaaS environments is a plus..

Key responsibilities:

  • Serve as the primary contact for high-value accounts.
  • Identify and drive upsell and cross-sell opportunities.
  • Collaborate with sales and success teams to achieve renewal and expansion goals.
  • Maintain accurate CRM records and reporting on account health.

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Growth Troops https://www.growthtroops.com
11 - 50 Employees
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Job description

Senior Account Manager – Growth & Expansion

📍 Remote (US Time Zones Preferred) | 💼 Full-Time

Unlock growth. Expand relationships. Drive revenue.

We’re seeking a Senior Account Manager – Growth & Expansion to own strategic post-sale growth across key accounts. In this role, you’ll build trust with decision-makers, identify upsell/cross-sell opportunities, and partner with internal teams to help clients scale smarter using our AI-powered platform.

Key Responsibilities:

  • Serve as the primary contact for a portfolio of high-value, high-potential accounts

  • Uncover client needs to position relevant product features and upgrades

  • Identify, qualify, and drive upsell and cross-sell opportunities

  • Collaborate with sales and success teams to support renewal and expansion goals

  • Maintain accurate CRM records and reporting on account health and pipeline

What You Bring:

  • 3–5+ years in account management, business development, or strategic partnerships

  • Strong commercial acumen and ability to drive revenue within existing accounts

  • Comfortable managing technical conversations and aligning products to business goals

  • Confident communicator with excellent presentation skills

  • Bonus: experience in AI/SaaS/automation environments and tools like HubSpot, Salesforce

Why This Role Matters:

  • You'll play a critical part in growing recurring revenue and expanding customer value

  • You'll join a collaborative, fast-paced team scaling globally

  • You’ll have influence on go-to-market strategies based on direct client feedback

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Business Acumen
  • Relationship Building
  • Collaboration

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