Insense is an all-in-one solution for scaling UGC production and influencer campaigns, offering both self-service SaaS and managed services. With a network of 60,000+ vetted creators and micro-influencers across 20+ countries โ with the US as our primary market, we help brands create high-performing native-style content. The platform streamlines operations with features like creator chat, interactive briefs, automated payments and contracts, analytical reporting, and integrations with Meta, TikTok, and Shopify.
2,000+ mid-sized brands are using Insense to find their perfect niche creators and run diverse collaborations from UGC and product seeding to TikTok Shop and whitelisted ads. Insense is an official partner of TikTok and Meta.
Founded in 2016, we are a remote-first company of 50+ people from 13 countries.
๐๐ป Hey there!
As a Customer Success Manager at Insense, you will ensure our clients achieve their goals using our platform. Your tasks will include providing excellent onboarding, maintaining ongoing client relationships, and offering proactive support. You will work directly with clients to understand their needs, advocate for their success, and contribute to continuous product improvements.
๐This role is open to anyone based in Americas Time Zone
โฐYou must be available every working day between 9 am and 6 pm EST.
Required:
Bonus points:
๐This role is open to anyone based in LATAM under a contractor agreement, kindly select โworldwideโ option in case your location is not listed.
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