Partnership Consultant

ABOUT READING HORIZONS

At Reading Horizons, we are on a mission to eradicate illiteracy because we believe literacy is opportunity. We provide educators with a proven, simple instructional method powered by our tech-enabled solution to teach students how to read. We aim to make a measurable impact in K-12 schools and serve 8 million students by 2032. 

If you're passionate about making a difference and want to work for a purpose-driven organization, Reading Horizons might be the perfect place. We live and breathe our core values: make an impact, put people first, and show up as a supportive partner. We are committed to creating a collaborative workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work. We believe a diverse and inclusive workforce leads to better decision-making and fuels our growth and impact.

ABOUT THIS POSITION

The Partnership Consultant is accountable for customer relationships and outcomes, ensuring proactive pre and post-sales engagement, data-driven implementation success, and advocacy that drives renewals, referrals, and expansions. Acting as the primary point of contact for assigned accounts, this role collaborates with district leaders, site-based teams, and internal stakeholders to deliver measurable literacy outcomes and success. The Partnerships Consultant ensures seamless alignment with Reading Horizons' mission and customer goals by combining pre-sales support, implementation excellence, and post-sales advocacy. 

RESPONSIBILITIES: 

Account Ownership & Territory Strategy

• Serve as the account owner for assigned accounts, accountable for customer health, retention, and growth.
• Collaborate with Account Executives to co-develop comprehensive account plans addressing customer needs, risk mitigation, and expansion opportunities.
• Actively track account performance metrics, aligning efforts with territory goals and organizational priorities.
• Stay informed about relevant state legislation, funding opportunities, and RFPs to position Reading Horizons as an indispensable literacy solution.

Proactive Pre-Sales Support

• Partner with Account Executives to develop and execute pre-sales engagement plans tailored to customer-specific challenges and objectives.
• Act as an implementation expert, delivering pre-sale presentations that demonstrate the practical application of Reading Horizons solutions.
• Build relationships with decision-makers outside the current customer base to generate warm leads and contribute to the sales pipeline.
• Provide strategic follow-up during the sales cycle, including answering customer questions, offering resources, and aligning product solutions with district goals.

Post-Sales Implementation Accountability

• Lead the creation of data-driven implementation plans, defining measurable goals and milestones with district and site-based leaders.
• Offer professional learning sessions and scalable coaching strategies to ensure program adoption and success.
• Conduct periodic implementation reviews using customer data to identify gaps and recommend adjustments for optimal outcomes.
• Build trust with district and school leaders by providing consistent, high-quality support throughout the customer journey.

Customer Advocacy & Long-Term Engagement

• Cultivate relationships with key stakeholders to foster advocacy, loyalty, and upsell opportunities.
• Gather and analyze customer feedback to continuously improve professional learning and engagement strategies.
• Collaborate with internal teams, including Account Executives and other departments, namely Product and Marketing to ensure alignment and execution of customer goals.
• Develop and maintain tailored implementation plans that position Reading Horizons as a trusted long-term partner.

Measurable Outcomes (EOS Metrics) 

• Opportunities Advanced: Track the number of strategic interactions that drive pipeline opportunities. (weekly)
• Customer Health: Maintain a target percentage of accounts rated "green" for on-track implementation. (monthly)
• Software Retention: Achieve renewal and expansion goals within the assigned territory. (monthly)
• Customer Advocacy: Convert key accounts into advocates through testimonials, referrals, and case studies. (monthly)
• Implementation Milestones: Ensure a target percentage of customers achieve agreed-upon milestones on time. (weekly)

WHY READING HORIZONS?

We operate under the Entrepreneurial Operating System (EOS) to foster transparency, collaboration, and accountability. You’ll receive the tools and support you need to succeed as a team member. We’re committed to coaching and mentoring our people and fostering a culture of growth, feedback, and excellence. Your performance will be recognized here, and you’ll know exactly what’s expected of you. 

We offer our full-time employees the following benefits:

• Competitive base salary with unlimited commission potential
• Medical, Dental, Vision, and Rx benefits
• 401(k) with generous company match and profit-sharing opportunity
• Company-paid life insurance, short- and long-term disability insurance
• 12 paid company holidays, including two floating holidays of your choice, per year
• Monthly wellness days and generous paid time off (PTO)
• A supportive, team-oriented work environment
• Opportunities for personal and professional growth

 If you’re motivated by making an impact, have a hunger for success, and are excited about being part of an organization working toward a purpose bigger than themselves, we want to hear from you!  We will consider candidates living in the following states: AL, AR, AZ, CA, CO, DC, DE, FL, GA, HI, IL, IN, MI, MN, MO, NC, NJ, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY. 

READY TO JOIN OUR TEAM?

We’ve streamlined our application process to make it quick and easy for you to apply. If this is the right role for you, complete our application and take the first step toward joining Reading Horizons and making a real difference. 

Reading Horizons is an equal opportunity employer, and we value diversity. Therefore, we do not discriminate against any applicant, candidate, or team player based on actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sex, sexual orientation, or association with a person or group with one or more of these actual or perceived characteristics, or any other protected class. All employment is decided based on qualifications, merit, and business needs. 

Key Skills and Attributes

• Strong ability to collaborate and align cross-functional teams toward shared goals.
• Expertise in literacy education, curriculum adoption, or related fields.
• Exceptional communication and relationship-building skills.
• Ability to analyze data and use insights to drive actionable results.
• Strategic thinker with a customer-first mindset.

 Required Education and Experience

• Bachelor’s degree in Education or related field.
• Certified educator or administrator.
• Previous experience in public speaking.
• Knowledgeable about education, reading instruction, and the education system.
• General presentation skills (e.g., how to hook an audience, ability to connect, ability to command a room), including competency and confidence in conducting online presentations.
• Willingness to support the mission and values of Reading Horizons.
• Complete the Reading Horizons trainer certification process (can be completed post-hire).
• Complete the Reading Horizons presenter certification process (can be completed post-hire).

Preferred Education and Experience

• Master’s degree in Education or related field
• Reading Horizons experience preferred

Travel Required

Overnight travel is required, 8-10 days/month, with 10-14 hour days.