Product Manager - B2B Customer Journeys

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

 

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

Are you passionate about helping marketing teams grow and adapt their outstanding experiences to engage customers throughout the buying journey? If so, this job is for you!

The Product Manager of B2B Customer Journeys will strengthen our core AI-powered applications -- Adobe Marketo Engage, Adobe Journey Optimizer B2B Edition, Adobe Marketo Measure, and Adobe Dynamic Chat -- and build exciting new offerings that change the way B2B marketers do account and lead orchestration.

Apply creativity, competitor knowledge, and customer understanding to innovate for exceptional customer experiences.

Along the way, you will learn and incorporate sophisticated technology including Predictive AI and machine learning, Generative AI, and human-in-the-loop Agentic AI.

What you'll Do

• Evolve the vision and strategy for our core products
• Develop market mastery by working with customers, industry analysts, partners and others
• Translate customer feedback into robust product requirements that delight customers
• Deliver powerful and innovative product capabilities and intuitive user experiences that balance flexibility with ease of use
• Obsess over solving the most challenging problems of our customers

Formula for success

• Operate as a self-motivated entrepreneur in a dynamic, startup-like environment
• Demonstrate knowledge of marketing and sales business processes, workflows, and tactics, ideally centered on B2B demand generation and account-based marketing
• Apply your extensive experience building multi-tenant SaaS solutions for enterprise and middle-market organizations
• Show strong ownership and collaborate with cross-functional teams to drive alignment across engineering, design, and go-to-market
• Partner with and communicate effectively to individuals as diverse as software developers, quality assurance engineers, UX designers, researchers, support specialists, sales representatives, pre-sales and professional services consultants, customer success managers, and operations staff
• Deliver engaging presentations to captivate and educate audiences, whether in person or virtually
• 3+ years of product management experience with knowledge of Agile/Scrum development process and the Product Owner role
• Bachelor’s Degree or four years equivalent experience

At Adobe, you will be immersed in an outstanding work environment that is recognized throughout the world on Best Companies lists. You will also be part of a team where colleagues support each other's growth through our outstanding Check-In approach that encourages open communication.

If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $136,000 -- $217,500 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $102,000 -- $197,200 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.