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Sales Account Manager - Public Sector

Remote: 
Full Remote
Contract: 
Full time
Work from: 
United States

Offer summary

Qualifications:

At least 3 years of experience in a Sales or Business Development role, particularly with Federal and/or State/Local governments., Strong verbal and written communication skills to engage with diverse internal and client organizations., Experience in the Telecommunications market, including fixed and/or mobile networks., Proficient in strategic account planning and execution, with experience in SFDC..

Key responsibilities:

  • Manage sales activities for both new prospects and existing clients, focusing on contract renewals and negotiations.
  • Demonstrate product offerings and value propositions to customers through meetings and presentations.
  • Develop and maintain relationships across client organizations, including technical and procurement teams.
  • Collaborate with internal teams to review account health and identify growth opportunities.

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11 - 50 Employees
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Job description

Description
Position at Ookla

Ookla® is a global leader in connectivity intelligence, offering unparalleled network insights through the combined expertise of Speedtest®, Downdetector®, RootMetrics®, and Ekahau®. Ookla’s complementary datasets combine crowdsourced and controlled, public and private collection methods, QoS and QoE metrics, and more to unlock correlations and actionable insights — helping organizations optimize networks, enhance digital experiences, and create better connected experiences for end-users.
Our team is a group of people brought together through passion and inspired by possibility. We are looking for team members who love solving problems, are motivated by challenges, and enjoy turning clever ideas into exceptional products. When you work for us, you are using Ookla data and insights to advance our mission of better connectivity for all.
The Public Sector Sales Director role will work on all accounts in the region and be focused on both new business and securing renewals, work on RFP’s, prepare demos and assist in developing relationships with Federal, State, Local and Education customers.  With an understanding of the telecom landscape, the Sales Director will assist in penetrating new customers as well as deepening working relationships across technical and procurement organizations at existing customers.



Expectations for Success
  • Responsible for sales activities with both new prospects and existing Ookla clients
  • Act as client’s primary point for contract renewals and negotiations
  • Demonstrate product offerings and value proposition to customers via web or in-person meetings
  • Actively develop and grow relationships across your customer’s business and technical organizations
  • Educate and support our clients to ensure optimum utilization of our product suite
  • Provide sales support to a customer base that consists mostly of seasoned technical, engineers, marketing, legal and procurement staff
  • Engage with Director and Senior executives in support of their business needs
  • Partner internally with the technical account management team and sales directors to periodically review account health and identify opportunities for future growth within your accounts
  • Champion and advocate for customer requirements within Ookla by being the customer’s voice internally
  • Continually develop your own knowledge and application of new technologies to support and enable growth of our customers
Requirements
The heading says “requirements” but we’re looking for the right person not the exact list. If your life experience prepares you for similar challenges, we’d like to hear from you.
  • Ability to travel domestically to support client engagements
  • Experience in the Telecommunications market (fixed and/or mobile networks, access) and working with Federal and/or State/Local governments
  • At least 3 years’ experience in a Sales or Business Development role working with Federal and/or State/Local governments
  • Strong verbal and written communications skills, able to effectively communicate across all levels of internal and client organizations within diverse global markets
  • Strategic account planning and execution skills
  • Experience working in SFDC
  • Responsible, able to manage time effectively and work efficiently, both with and without direct supervision
  • Experience with negotiation of sales contracts with a consultative sales approach
  • Ability to manage multiple competing priorities
  • Experience with crowdsourcing, benchmarking  or customer experience management is a plus
Benefits   
 
We care deeply about each other and the work we do, and our perks are just one way we demonstrate this. We offer a comprehensive benefits package, including (but not limited to):
  • 401(k) matching 
  • Unlimited PTO
  • Employee Stock Purchase Plan options 
  • Health/dental/vision insurance coverage 
  • Wellness benefits (Calm app, gym reimbursement, ERG groups, etc)
  • Employee Assistance Programs (EAP) (mental health, financial advice, legal guidance, and more)
  • Fertility options 
  • Pregnancy support
  • Pet insurance
  • Enhanced parental leave
  • Disability coverage
 
You will have the best hardware, software, and tools available for you to do your work, and we provide excellent flexibility for working remotely as time and responsibilities allow. To promote your success and growth, we offer tuition reimbursement, educational opportunities, and anti-racism and LGBTQIA+ resource libraries. Transit passes, team happy hours and activities, and gym reimbursements are only a few of the additional, outstanding perks available to you at Ookla! 
 
As required by applicable Pay Transparency laws, Ookla provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience, and geographic location. Some roles may include a target bonus or sales commission plan based on level of role. The base pay for this position ranges from $75,000/year up to $140,000/year in base salary. 
   
If you’re passionate about joining the work we’re doing, we welcome your application and encourage applicants with both traditional and non-traditional experience that makes them an excellent candidate for the role. We strongly believe diversity of all kinds makes us better. We are an equal opportunity employer actively working to build an inclusive workforce at all levels of the company. [Read our latest diversity report from our parent company here.] Ookla is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law.   
  
 
Ookla is a division of Ziff Davis. 

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Communications SystemsBusiness DevelopmentCustomer Experience ImprovementCrowdsourcingCustomer EngagementAccount ManagementBenchmarking

Other Skills

  • Negotiation
  • Sales
  • Time Management
  • Strategic Planning
  • Communication
  • Problem Solving
Are you interested?

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