French-speaking Payment Specialist

Job Title: French-speaking Payment Specialist (Remote Portugal-based)
Location: Remote (Applicants must reside in or near Lisbon or Porto, Portugal)
Employment Type: Full-time
️ Language Requirement: Fluent French + Good English

About the Role

We are seeking a detail-oriented and customer-focused French-speaking Payment Specialist to join our team remotely in Portugal. As part of the payments operations department, you will play a key role in processing transactions, resolving payment-related issues, and ensuring smooth and secure financial operations for our French-speaking customers.

Key Responsibilities:

• Manage and process incoming and outgoing payments in compliance with internal procedures and external regulations.

• Investigate and resolve payment discrepancies and transaction failures.

• Provide top-tier support to French-speaking customers regarding billing and payment inquiries.

• Collaborate with internal departments such as Customer Support and Finance to ensure seamless operations.

• Maintain accurate records of all payment transactions and support documentation.

Requirements:

• Fluency in French (spoken and written) is mandatory.

• Good command of English.

• Prior experience in payments, finance, or customer support is a plus.

• Strong attention to detail and accuracy.

• Excellent communication and problem-solving skills.

• Must be currently residing in Lisbon or Porto (or surrounding areas) and have the right to work in Portugal.

• Reliable internet connection and a quiet work environment suitable for remote work.

What We Offer:

• Competitive salary package.

• Fully remote role (based in Portugal).

• Opportunity to work in a multicultural and dynamic team.

• Ongoing training and career development support.

Ready to take the next step? Apply now and join a team where your expertise in payments and language skills truly make a difference!