Offer summary

Qualifications:

2–4 years of experience in account/project/order management., Strong communication skills in English, both written and verbal., Highly organized with a sharp attention to detail., Prior experience in merchandise, supply chain, or production is strongly preferred..

Key responsibilities:

Manage one to two high-value client accounts.

Review, edit, and process orders placed on the platform.

Route orders to appropriate vendors and oversee fulfillment workflows.

Handle escalations and maintain accuracy across order details and documentation.

Job description

Description

Role: Account Manager/Order Fulfillment Manager

Work Arrangement: Fully Remote

Job Type: Independent Contractor, Full-time

Work Schedule: TBD (US Timezone)

Location: Remote, open to candidates in the Philippines

About Pearl Talent:

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we’re building for: Watch here

Why Work With Us?

We're not just another recruiting firm - we focus on placing candidates with exceptional US and EU founders who prioritize the long-term success of their team members. We also provide retention bonuses at 3, 6, 9, and 12 months, as well as community-driven benefits like an annual retreat.

About the Company:

Our partner is a fast-growing company in sustainable agriculture, helping farmers improve yield and reduce chemical use through biological solutions. The team is entrepreneurial and impact-driven, led by a hands-on CEO managing multiple ventures who needs sharp, reliable support to scale operations effectively.

Role Overview:

Our partner is looking for a sharp, detail-oriented Account Manager/Order Fulfillment Manager to join their team and oversee key customer accounts on their platform. This person will be responsible for reviewing incoming orders, coordinating fulfillment with vendors, and ensuring smooth execution from start to finish. You’ll own day-to-day account operations while collaborating closely with internal teams to resolve issues and deliver excellent service.