Inside Sales Specialist - (HR31632DG)

Job Title: Inside Sales Specialist
Location: Remote (CST Time Zone)
Salary Range: up to 2200 USD (for exceptional candidates)
Compensation Note: Additional performance-based incentives or bonuses may be available depending on results.

Work Schedule: Monday - Friday, 8:00 AM to 5:00 PM (CST), weekend coverage rotated across the team.

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals.

About the Company:

Sagan represents a fast-paced, service-driven home services company based in the U.S., focused on changing lives through the trades. The team thrives on creating exceptional customer experiences and maintaining high-performance standards.

Position Overview:

As an Inside Sales Specialist, you'll be the first responder to inbound leads -- whether they come in through web forms, partner networks, text platforms, or missed calls. You'll move prospects from maybe to scheduled through fast follow-up, smart communication, and collaborative teamwork. Success in this role means speed, clarity, and consistent, high-quality customer engagement.

Key Responsibilities:

• Respond rapidly to inbound leads from web forms, partners (e.g., Angi, HomeBuddy), and marketing sources.
• Personalize and manage text follow-ups using Hatch or similar platforms.
• Reconnect with unsold estimates and warm leads to drive conversion.
• Return all missed or abandoned calls, no voicemail left behind.
• Conduct outbound outreach during downtime (e.g., memberships, tune-ups, follow-ups).
• Maintain clean and accurate CRM notes and statuses in ServiceTitan.
• Partner with dispatch, marketing, and comfort advisor teams to drive results and stay aligned.

Qualifications:

• 1-3 years of experience in inside sales, lead generation, or call center environments.
• Strong written and verbal English communication skills.
• Capable of multitasking across CRM, text, calls, and Slack.
• Results-driven with experience hitting performance metrics.
• Friendly, high-energy communicator able to build rapport quickly with U.S. homeowners.

Nice-to-Haves:

• Experience selling to U.S. homeowners.
• Background in HVAC, plumbing, or home services sales.
• Familiarity with ServiceTitan, Hatch, or similar CRM platforms.
• Prior remote work experience supporting U.S.-based companies.

Resume Submission Guidelines:

💡To help us review your application efficiently, please submit your resume in text-based PDF format only.

🔸Avoid uploading scanned documents, image files (JPG/PNG), or Word documents (DOC/DOCX) format to prevent your application from being overlooked.

📍Important: For timely processing, both your resume and introductory video must be submitted in English.