Offer summary

Qualifications:

4-5+ years of experience in B2B account management or client success, preferably in international markets., Fluent in English (C1–C2) with strong communication skills for engaging stakeholders in the US and EU., Hands-on experience with cold outreach tactics and outbound tools such as email and LinkedIn., Solid understanding of digital marketing, sales development, and US market dynamics..

Key responsibilities:

Act as a strategic partner to clients, ensuring their goals are met through proactive planning and communication.

Lead cross-functional teams to design and execute comprehensive B2B growth campaigns.

Own client onboarding, retention, and upsell initiatives, directly impacting key metrics.

Oversee internal delivery processes, including task coordination and campaign performance tracking.

Job description

In 2017, Belkins started as an appointment-setting agency with just one service offering. Fast-forward to today, and we've transformed into Belkins Group—a vibrant ecosystem of services and products that define the cutting-edge landscape of the SalesTech and MarTech industries. For seven years running, we’ve been the top appointment-setting agency, achieving amazing results across 50+ industries worldwide.

Our results speak for themselves: with over 1,000 clients and a global portfolio, we’ve set up more than 200,000 appointments, delivering a $10 return for every $1 spent. We’re experts in B2B appointment setting, providing essential services for companies ready to take their growth to the next level. By diving deep into lead research and using customized, omnichannel strategies, we turn opportunities into real success.

Joining Belkins means signing up for a journey of unstoppable growth and success, driven by curiosity, dedication, and a commitment to excellence.

We’re looking for a senior-level B2B Account Manager who can confidently lead strategic client engagements across the US and Europe. This role goes far beyond day-to-day support—you’ll own client success outcomes, drive complex campaign strategies, and lead cross-functional teams to deliver measurable business impact.

If you're a strong communicator, strategic thinker, and proven relationship builder with deep experience in outbound marketing and client advisory, we’d love to talk.

What You’ll Own:

Act as the strategic partner to stakeholders on the client side—ensuring their goals are met through proactive planning, transparent communication, and continuous optimization of our outreach and marketing efforts.

Lead cross-functional teams (SDRs, researchers, content writers, and email deliverability experts) to design and execute comprehensive B2B growth campaigns, integrating cold outreach, content strategy, and digital marketing best practices.

Own client onboarding, retention, and upsell initiatives, contributing directly to metrics such as Client Retention Rate, Churn Rate, NPS, and account expansion.

Oversee and improve internal delivery processes, including task coordination, quality assurance, campaign performance tracking, and reporting.

Maintain a pulse on market trends, client industry shifts, and competitive dynamics to advise clients and position our services as business-critical solutions.

We’re Looking for Someone Who:

Has 4-5+ years of experience in B2B account management, client success, or outbound strategy—ideally in international markets.

Is fluent in English (C1–C2) and confident communicating with stakeholders across the US and EU.

Brings hands-on experience with cold outreach tactics and outbound tools (email, LinkedIn, cold calling, etc.).

Understands US market dynamics and buyer behavior.

Has a solid foundation in digital marketing, sales development, or lead generation.

Communicates confidently with C-level decision-makers, turning insights into actionable growth strategies.

Has experience managing internal teams or project stakeholders, even if informally.

Is proactive, structured, and thrives in a fast-paced, client-focused environment.

At Belkins, we care deeply about our team members, and we prove it through:

Competitive Pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise.

Remote-First Flexibility: We’ve transitioned to a fully remote environment so you can work where you're most productive. Our flexible hours help you stay agile and focused.

Professional Growth: We’re a launchpad for your career. Through regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We also maintain an internal wiki for insights and a library of the latest business books to keep you sharp.

Well-being focus: Your mental health is a priority. We offer mental health lectures and support for your overall well-being.

Recharge Time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs.

Global Sync: We align with U.S. holidays to keep our global teams in sync.

Memorable Team Experiences: Work hard, play hard — even from a distance. Our online team-building events and all-hands gatherings bring humor, memes, and a lively atmosphere that makes teamwork genuinely fun.

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