Marketing Automation Specialist

DESCRIPTION

Why Join Us?

At Juno Health, we’re not just building software—we’re transforming healthcare. As a division of DSS, Inc., we bring together over 575 years of clinical experience and 30+ years of software innovation to deliver ONC-certified EHR solutions that empower providers and improve patient outcomes.

HubSpot CRM Specialist

Ready to transform our business through data-driven innovation?

As our CRM Growth Champion, you'll take ownership of our HubSpot ecosystem and turn it into a powerful revenue engine. This isn't just about maintaining systems—it's about pioneering new approaches that directly impact our bottom line.

Location: Juno Beach, FL Local candidates are preferred and will follow a hybrid work schedule, reporting to the Juno Beach office 2–3 times per week. However, fully remote candidates will also be considered.

Your Mission

You'll be the driving force behind our CRM strategy, working at the intersection of marketing, sales, and technology to:

• Architect game-changing automation that eliminates friction in our customer journey

• Discover untapped opportunities in our data that others miss

• Launch experiments that challenge conventional thinking and deliver measurable results

• Build scalable processes that can support our sales and marketing teams

Is This You?

• You see problems as opportunities waiting for creative solutions

• You thrive when given autonomy to make meaningful impact

• You bring fresh perspectives that challenge and elevate our team

• You're energized by turning data insights into business advantages

If you're ready to own your success and help write our growth story, we want to hear from you.

What you will do:

• Use your extensive knowledge of HubSpot’s configuration and technical/functional capabilities to maintain and evolve a CRM that bolsters the company’s business.

• Build and manage dashboards, layouts, reports, process automation, and other configurable interface parts to supply users with optimized data to support smart decisions.

• Maintain data integrity, security, and best practices to maintain a CRM that is a reliable source of data for the business

• Collaborate with Communications Manager on email marketing program development and execution, including segmentation, testing, and deployment, and continually evaluate these for improvements.

You have:

• 3+ years of experience as a HubSpot administrator

• Have certifications for HubSpot Sales, HubSpot Marketing Software, and Service Hub.

• The expertise to design and implement complex system processes and designs specifically demonstrating the ability to create custom elements like custom objects, workflows, and views, indicating an intermediate level of proficiency in CRM administration or development

• Strong skill in project creation and management, including intake of tasks, prioritization, and successful delivery with communication and training

• A self-motivated, entrepreneurial spirit

Responsibilities:

Automation & Workflows

• Create and maintain multi-branch workflows across marketing, sales and service hubs

• Write JavaScript/Node.js code actions to extend workflow capabilities (preferred)

• Fix automation issues and troubleshoot data flow problems

Testing & Optimization

• Run A/B tests on sequences, emails and nurturing campaigns

• Analyze performance metrics and improve email deliverability

• Implement list management best practices

Reporting & Analytics

• Build custom dashboards for pipeline, lifecycle and revenue tracking

• Monitor system health, API usage and platform limits

Collaboration & Documentation

• Work with cross-functional teams to improve operational efficiency

• Document processes, systems and configuration changes

• Train Sales Team and act as support when needed

Other Duties:

• Other reasonable duties, as assigned

SECURITY AND PRIVACY DUTIES AND RESPONSIBILITIES

• Individuals working for DSS will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high-risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training.

The preceding functions are examples of the work performed by employees assigned to this job classification.  Management reserves the right to add, modify, change or rescind work assignments and make reasonable accommodation as needed.

REQUIREMENTS

Skills:

Required HubSpot Knowledge

• Workflow Automation
• Database Hygiene
• Segmentation Targeting
• A/B Testing
• Email & Landing Page Design
• HTML and CSS Knowledge
• Lead Nurturing / Scoring

Required:

• 3+ years of experience as a HubSpot administrator
• Working knowledge of Microsoft Office and web content management systems experience
• Ability to navigate a high-volume, fast-paced environment
• Strong presentation and communication skills, and the ability to rally and influence to get things done
• Good organizational, planning, and coordination skills
• Ability to multi-task and re-prioritize as needed
• Desire to take full ownership of assigned projects and can work independently
• Possesses a sense of urgency; is self-motivated and detail-minded
• Strong interpersonal skills and ability to build collaborative relationships
• Proactive approach in resolving problems and issues

Desired:

• Digital Marketing experience – paid advertising, paid social media (Linked-In Preferred)

Education / Experience:

Required:

• Associates or Bachelor's Degree in Marketing, Technical, Communication, Computer Science, Healthcare, or related field. In lieu of an associate’s degree, five (5) years of relevant work experience may suffice; or, in lieu of a bachelor’s degree, eleven (11) years of relevant experience may be accepted.
• Combination of degree and work experience may be considered.

Desired:

• Any additional applicable training or advanced education

Certification(s), Licenses:

Required:

• HubSpot Sales,
• HubSpot Marketing Software,  
• Service Hub

Desired:

• NetSuite

Years of experience in a similar role:

Required:

• 3+ years

Desired:

• Any additional applicable experience

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COMPENSATION:

Salary at Juno Health, a division of DSS, Inc., is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $80,000.00 TO $95,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Juno Health. total compensation package for employees. 

PHYSICAL DEMANDS (per observation of incumbents in this position):

Juno Health, a division of DSS, Inc. is an Equal Opportunity Employer.

If you need an accommodation seeking employment with Juno Health, please email jobs@dssinc.com or call (561) 284-7373. Accommodations are made on a case-by-case basis.

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