Offer summary

Qualifications:

8+ years of experience in enterprise account management or strategic sales in SaaS B2B, or consulting., Proven success managing large, complex accounts with multi-year roadmaps and significant deal sizes., Strong consultative selling skills with the ability to connect business challenges to solutions and ROI., Native French and fluent English proficiency, with knowledge of enterprise HR/L&D transformation as a plus..

Key responsibilities:

Build deep internal visibility within client organizations and navigate complexity to identify new opportunities.

Drive use case expansion by acting as a consultative partner to help clients discover and scale new applications of the platform.

Create long-lasting strategic relationships with senior stakeholders through regular strategic conversations and engagements.

Deliver significant year-over-year growth across accounts and lead contract renewals and expansion negotiations.

Job description

At 360Learning, our largest enterprise clients represent more than just revenue — they are long-term strategic partners at the heart of our growth and impact. These organizations (often 50,000+ employees, including CAC40 leaders) are complex, multi-layered ecosystems where value creation requires much more than transactional account management.

As a Strategic Account Manager (SAM), your mission is to position 360Learning as a key partner in their HR and L&D transformation to both secure strategic accounts and increase ARR.

To do this, you will:

- Build deep internal visibility within each client organization: You’ll work to be known and trusted not only by existing sponsors but across key functions and hierarchies (L&D, HR, IT, business units, top leadership). Your ability to navigate complexity and map decision centers will be key to identifying new opportunities and unlocking scale

- Drive use case expansion: Our clients start with a few use cases (e.g., onboarding, sales enablement), but the true power of 360Learning lies in scaling collaborative learning across the business. You will act as a consultative partner, helping them discover, test, and scale new applications of our platform that deliver measurable business impact.

- Create long-lasting strategic relationships: Beyond selling, you will establish yourself as a trusted advisor. You’ll develop high-touch relationships with senior stakeholders — especially within L&D and HR leadership — through regular strategic conversations, executive reviews, workshops, and in-person engagements. Your credibility, insight, and empathy will build trust over time, laying the foundation for long-term, high-value partnerships.

Within 1 month, you will:

Learn to navigate Convexity, our working environment

Meet the global team through virtual coffee meets and happy hour

Understand our product offering through training and the onboarding process

Learn our sales processes, tools and frameworks

Discover your territory

Within 3 months, you will:

Analyze your assigned accounts in depth to design tailored action plans

Establish strong executive relationships across your accounts (HR, L&D, C-Level)

Co-create 12–24 month strategic account plans with clear revenue and partnership goals

Identify key business challenges and use cases with a consultative mindset

Within 6 months, you will:

Drive multiple high-value upsell opportunities with the support of cross-functional teams (Presales, Professional Services, Product, Customer Success)

Become the internal champion for your clients, orchestrating resources to deliver impact

Secure strategic alignment at the executive level to scale adoption

Demonstrate discipline in maintaining your CRM hygiene at the highest level

Within 12 months, you will:

Deliver significant YoY growth across each account (targeting > €500k € of new bookings)

Accurately forecast on a weekly and monthly cadence to meet and exceed set quotas

Lead contract renewals and expansion negotiations end-to-end

Be recognized internally and externally as a strategic partner and enterprise expert

The Skills Set:

8+ years of experience in enterprise account management or strategic sales in SaaS B2B, or consulting

Proven success managing large, complex accounts with multi-year roadmaps and 200k – 500k+ deal sizes

Strong consultative selling skills – able to connect business challenges to solutions and ROI

Track record of building trust-based relationships with CHROs and senior HR stakeholders

Knowledge of enterprise HR/L&D transformation is a strong plus

Experience working with CAC40 or top French/global enterprise groups

Native French and fluent English proficiency

Enthusiasm for our working environment explained here: https://bit.ly/Convexity_360L

What we offer:

Compensation: Package includes base salary, a variable component and equity

Benefits: Health Benefits - Medical, Vision, Dental, Life, Accidental Death & Personal Loss, and Disability coverage, Employee Care Line

Balance: Flexible hours, Total work from home possible 🏠

Diversity, Equity, and Inclusion: We have 6 active ERGs, including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝

Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍

Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity_360L & find out more about the teams, product and processes: https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆

The Interview Process:

Phone Screen with our Talent Acquisition Manager

Discovery Meeting with our Sales Director EMEA (KAM Enterprise)

Case Study with our Sales Director EMEA (KAM Enterprise) and VP Sales Enterprise

Clarification Meeting with the team

Culture Fit Meeting with our Chief Revenue Officer

Offer !

⇾ Get ready using our Knowledge Base: https://bit.ly/42H1ggC

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