Offer summary

Qualifications:

HR Domain Knowledge with 1-3 years of experience in an operations role., Previous Workday experience (2-3 years) and experience with Enterprise Interface Builders (EIBs)., Exceptional customer service skills and a continuous improvement mentality., Ability to analyze complex issues and document new processes..

Key responsibilities:

Manage ServiceNow queue for data-related tickets and ensure timely resolution.

Lead data clean-up projects and coordinate HR efforts for entity changes.

Conduct HR data integrity audits and support onboarding/offboarding processes.

Run reports in Workday and participate in special projects for operational improvements.

Job description

Our Client, a Digital Media company, is looking for a HR Operations Analyst for their Remote location.

Responsibilities:

Work within ServiceNow queue to assign and close out any Data related tickets in a timely manner
Lead various data clean-up and auditing projects, partnering with Program Leads as needed, to meet deadlines where applicable
Lead and coordinate HR efforts across multiple HR stakeholders for any entity merge / entity name change projects as directed by Finance PMO.
Support the movement of data between core HR systems and downstream systems including Payroll, Equity, and Benefits, reviewing integration errors as appropriate
Conduct regular HR data integrity audits and update HR systems
Ensure that all transactions are accurate and compliant with current SOX and internal control guidelines
Analyze and interpret business process issues and make recommendations to partners in relation to system updates, program / process improvements
Document and map new and current processes, as well as review them on a regular basis and make improvements.
Work with HRBPs and other internal partners to execute on any Org changes within the business and ensure all downstream impacts have been considered
Support Onboarding and Offboarding teams with any complex system & transactional issues relating to FTEs and Contingent Workers
Support Contingent Workforce program with any system requirements as needed to ensure accuracy of system data
Enter any WD transactions (20+) and determine appropriateness/efficiency of manual entry versus EIB load Create EIB files, load to sandbox, test and audit data with peers, load to production when complete
Run reports in Workday to meet the business needs
Any other special projects and operations improvements initiatives

Requirements

We are seeking an HR Operations Analyst to join our HRA Global Operations Team! This role is not just about providing operational support to HR, we are looking for an enthusiastic problem solver who can apply their skills to constantly improve our processes and systems. Optimizing the delivery of our services is key to delighting our customer base and partners! The HRA Global Operations team is responsible for delivering reliable, high quality operational support for a wide range of key HR business processes and services across multiple channels and platforms.
HR Domain Knowledge with at least 1-3 years experience in an operations role
Previous Workday experience (at least 2-3 years)
Previous experience completing Enterprise Interface Builders (EIBs) in Workday
Previous experience running reports in Workday
Ability to follow documented processes and procedures
Ability to document and map new processes
Ability to take the initiative on projects to ensure tasks are completed on time
Exceptional customer service skills with a continuous improvement mentality
Ability to work complex issues, attention to detail, process re-engineering
Ability to perform detailed analysis and root cause analysis on standard HR process and technology with a view to highlight trends, issues, and designing solutions
Ability to partner with multiple HR colleagues, partners and clients internationally
Ability to use data to drive recommendations for business process, self service and systems enhancements
Experience with ServiceNow
Intermediate level skills in Microsoft Office
Intermediate level skills in G Suite
Experience in an HR Shared Services or HR Operations environment

Preferred Qualifications:

BA/BS Degree

Why Should You Apply?

Health Benefits
Referral Program
Excellent growth and advancement opportunities

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

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